Trevor goes solo when Shane can’t make the episode because of major East Coast storms and a disrupted schedule and uses it to hit a bigger point: nothing ever goes as planned inside your firm.

This episode is a direct gut check for law firm owners. When something derails your day, a client emergency, staff issue, market shift, or “weather” you didn’t see coming, do you pivot and keep moving, or do you use it as the excuse to stall?

Trevor breaks down what “ruthless commitment” actually looks like, why most people only “want success” when it’s convenient, and the uncomfortable truth about why so many firms stay stuck at the same level for years. He also calls out the skills gap that holds many attorneys back: being great at law but underprepared to run a real business with systems, culture, and repeatable processes.

If you want to scale, this is your reminder that motivation is not the answer. Commitment is.

The Legal Edge

"Unlock the Edge"

Get your FREE copy of The Power of the Pivot and learn more at https://www.legaledgecoaching.com/go/

In Episode 5 of the Unstuck Series, Trevor White and Shane Smith break down why “busy” is a leadership trap and how law firm owners accidentally replace old chaos with new chaos through micromanagement. They explain the difference between delegating vs. abdication, why vague roles and unclear SOPs create frustration, and how to manage teams using scorecards and KPIs instead of emotion. You will learn how to define what “winning” looks like for each role, create simple feedback loops, and roll out changes slowly so your team can actually absorb them. If your firm still runs through you, this episode gives you a practical path to build autonomy, protect top performers, and get your time back without losing control.

The Legal Edge

"Unlock the Edge"

Get your FREE copy of The Power of the Pivot and learn more at https://www.legaledgecoaching.com/go/

Most law firm owners think they need more leads. Shane and Trevor argue that is usually wrong. The real problem is the intake system: how calls are answered, how fast you respond, what gets said, and what happens after the first contact.

They break down why “marketing isn’t working” is often a tracking, routing, or follow-up failure, not an ad failure. They also call out the biggest ego trap in law firms: everyone claims a 90% conversion rate on “cases they want,” but once you track qualified leads, the real number is usually closer to 50–55% even for strong firms.

Key takeaways include why speed to lead wins, why you should record and audit calls, and why scripts are not robotic, they are proven. They close with a simple system: review calls, score them, fix one thing at a time, measure it again, and repeat.

The Legal Edge

"Unlock the Edge"

https://legaledgeapplication.com/submit-form