Lean in Government Podcast | Episode 5 | How to Manage Visually with KPIs & Metrics
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Lean in Government Podcast | Episode 5 | How to Manage Visually with KPIs & Metrics
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n government work, we often rely on assumptions instead of facts. But Lean reminds us to lead with data. In this episode, I talk about how KPIs and visual metrics helped transform our operations — from event flow and parking ramp bottlenecks to revenue tracking, digital work orders, repair costs, customer complaints, and discrepancy reporting.
When data becomes visible, teams become aligned. Problems surface sooner. And improvement becomes part of our culture.
🎧 Listen to Episode 5 now — How Visual KPIs Transform Performance
You can also listen on Apple Podcasts and Spotify.
#Lean #ContinuousImprovement #LeanGovernment #KPIs #VisualManagement #Leadership #PublicSector #ProcessImprovement #DataDrivenLeadership #GovernmentEfficiency #LeanThinking #LeanInGovernment
