Lean in Government | Episode 10 | KPIs & LSW
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Lean in Government | Episode 10 | KPIs & LSW
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In Episode 10 of the Lean in Government podcast, I talk about two critical elements that every organization needs, but very few truly use effectively: KPIs and Leader Standard Work.
Too often in government, we measure activity instead of impact. We track what is easy instead of what truly matters to our citizens. In this episode, I share real examples from my experience in government on how to create meaningful KPIs that actually drive improvement, not just reporting.
I also explain how Leader Standard Work brings discipline and consistency to leadership, helping you stay engaged, support your team, and turn data into real results.
This episode will challenge you to rethink how you measure performance and how you lead on a daily basis.
Key takeaways:
1. How to create KPIs that reflect process health, not just numbers
2. Why you should eliminate KPIs once performance is stable
3. How Leader Standard Work drives consistency and accountability
4. Real examples from government operations and supply chain
If you are a leader in government, this episode is for you.
🎧 Listen, reflect, and start focusing on what truly matters.