Inclusive Leadership Is a Leadership Practice, Not a Programme, with Síle Walsh

What is the difference between organisational diversity and social diversity, and why does that distinction matter in the workplace?

In this episode of Leading with Hearts and Minds, Margaret Williams speaks with inclusive leadership expert and author Síle Walsh about inclusion as a leadership responsibility rather than a checklist or initiative.

The conversation begins by distinguishing between organisational diversity and social diversity, before exploring inclusive leadership as a core leadership capability that supports performance, psychological safety, and better outcomes for people and organisations.

Drawing on research, professional practice, and lived experience, Síle discusses purpose, co-creation, reasonable accommodation, and why focusing on needs rather than labels leads to more effective workplaces, particularly in complex healthcare environments.

In this episode of Leading with Hearts and Minds, Marie Kilduff speaks with Professor Michael West about what compassionate leadership really means in healthcare and why it matters now more than ever.

Drawing on decades of research, Professor West explains how leadership behaviour shapes organisational culture, staff wellbeing, and patient outcomes. He challenges the idea that compassion is soft or optional, arguing instead that it requires courage, accountability, and a willingness to address difficult issues such as chronic workload, toxic behaviours, and system pressures.

The conversation explores the ABC conditions for compassion: human needs, autonomy, belonging, and competence, and how creating the right conditions for staff leads to innovation, psychological safety, and better care. Professor West also reflects on self-compassion, presence, teamwork, and the simple leadership question that can transform cultures: How can I help?

This episode offers practical insight for clinicians, managers, and system leaders seeking to build compassionate cultures that support staff and improve patient care.

Professor Michael West CBE

Professor of Organisational Psychology, Lancaster University Management School

Senior Visiting Fellow, The King’s Fund

Book: West, M. A. (2021). Compassionate Leadership: Sustaining Wisdom, Humanity and Presence in Health and Social Care, published by Swirling Leaf Press.

Shaping Culture on Purpose

Joe Ryan on leadership, accountability, and building trust in the HSE

In this episode of Leading with Hearts and Minds, Joe Ryan, National Director of Public Involvement, Culture and Risk Management at the Health Service Executive, speaks with Marie Kilduff about leadership, organisational culture, and psychological safety in healthcare.

Episode Highlights

• Leadership and organisational culture in the HSE
• How healthcare culture has changed over time
• Compassionate leadership and accountability in practice
• Psychological safety, staff wellbeing, and patient safety
• The impact of workplace incivility on performance
• Informal leadership and culture change in healthcare teams
• Measuring culture through staff experience and patient feedback

Guest:

Joe Ryan, National Director of Public Involvement, Culture and Risk Management, Health Service Executive