In this episode of We Can Work It Out, we explore the history of the UK employment tribunal system and ask a deceptively simple question: how did Britain move from collective dispute resolution rooted in trade unions to an increasingly individualised, legalistic model of workplace justice?

My guest is Professor Susan Corby, Emeritus Professor of Employment Relations at the University of Greenwich and one of the leading scholars of employment tribunals and dispute resolution. Susan brings a rare combination of perspectives to this discussion. Before entering academia, she was a senior trade union official with both the FDA and the Royal College of Midwives, and she has since held a range of public appointments, including as a lay member of the Employment Appeal Tribunal, a member of the Central Arbitration Committee, and an ACAS arbitrator and mediator.

Together, we trace the evolution of employment tribunals from their quiet introduction in 1965 through to their contemporary role at the centre of individual employment rights. We discuss why tribunals were never intended to replace collective bargaining, how political and economic change reshaped their purpose, and why the system has become steadily more formal and legalistic over time. Along the way, we examine tribunal fees, access to justice, the declining role of lay members, and what Britain might learn from alternative models of workplace justice overseas.

This episode is a deep dive into how we resolve conflict at work—and what that history tells us about power, fairness, and the future of employment relations in Britain. Enjoy the discussion.