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Stop Filling a Bucket With a Hole in the Bottom

Stop Filling a Bucket With a Hole in the Bottom

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Most business owners spend nearly all their marketing budget chasing new clients. Meanwhile, existing clients quietly slip away. It's like filling a bucket with a hole in the bottom. Your acquisition has to work twice as hard just to stay even.

Here's what the data shows: it costs five times more to get a new client than to keep one you already have. And repeat clients spend 67% more per purchase than new ones.

In this episode, we dig into why client retention is the most overlooked profit lever in service businesses, and what it actually takes to plug the holes before you pour more money into the top.

Ready to find the hidden revenue in your existing client base? Start a conversation at mediaaceadvisors.com

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