Do Your Cleaners Constantly Skip Steps While Cleaning Is your Indoor Air Quality Making You Sick
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Do Your Cleaners Constantly Skip Steps While Cleaning Is your Indoor Air Quality Making You Sick
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In this episode of The Cleaning podcast, hosts Tom Moore and Sarah Moore of American Facility Care continue their discussion around common pain points facility managers face with commercial cleaning services. Building on their online quiz at CleaningIndeed.com, they dive into Question #5: “Do you frequently encounter missed trash cans and other overlooked items?”
The conversation begins with a discussion on indoor air quality, emphasizing the difference between masking odors and eliminating them at the source. Using real-world examples—like fruit flies and forgotten trash—the hosts explain why proper trash removal, enzyme-based cleaners, air sanitizers, and odor neutralizers play a critical role in maintaining a healthy facility. From there, Tom and Sarah walk listeners through a familiar scenario: arriving at work on a Monday morning only to find overflowing trash cans and unpleasant smells.
They outline the three most common reasons this happens: Internal staff rushing through cleaning duties Weekend shifts without proper trash removal plans External cleaning contractors missing key items or areas Rather than focusing on extreme cases, the episode zeroes in on the “middle ground” problems—where cleaning is inconsistent and accountability is unclear. The hosts stress that these issues usually come down to communication, training, and clearly defined expectations.
They explore how inadequate training, staff turnover, unclear scopes of work, and poorly documented spaces can lead to missed trash, skipped rooms, and frustrated facility managers. Practical solutions include better onboarding, labeled rooms, second walkthroughs, and stronger quality control systems. The episode closes by tying this discussion into Question #6 of the quiz, addressing whether cleaning company managers show a lack of concern or follow-through. Tom and Sarah emphasize the importance of inspection systems and strong manager-to-cleaner communication to ensure problems are actually corrected—not just acknowledged.
Finally, they preview the next episode, which tackles a surprising but real issue: cleaners clocking in but not cleaning—including stories of janitors hiding in closets. 🎧 Listen, subscribe, and learn more at CleaningIndy.com, and don’t forget to leave a review or subscribe on YouTube for future episodes.
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