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Fixed Ops Focus

Fixed Ops Focus

Von: Steve Shaw & Dave Rogers
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Über diesen Titel

 Welcome to the podcast that treats Fixed Operations like the profit powerhouse it actually is – no corporate fluff, no sugar-coating, no 45-minute intros about somebody’s childhood dog. If you’re tired of “best practices” that don’t practice and factory “recommendations” that starve your bottom line, pull up a chair. Dave and Steven are about to tell you how it really is – and exactly how to fix it.Copyright 2026 Fixed Ops Focus
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  • Episode 5 - Back to the Basics

    Episode 5 - Back to the Basics
    Jan 9 2026
    Today, we're breaking down the importance of nailing the basics... you know, the fundamentals every pro athlete drills endlessly.
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    25 Min.
  • Episode 4 - Now is the Best Time

    Episode 4 - Now is the Best Time
    Jan 8 2026
    In this no-nonsense episode, Steve and Dave dive straight into why training your dealership team (sales, service advisors, technicians, and more) is non-negotiable for success in today's competitive automotive world.
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    17 Min.
  • Episode 3 - CSI: Crime Scene Investigation

    Episode 3 - CSI: Crime Scene Investigation
    Jan 1 2026
    Join Fixed Ops Focus Episode 3 as industry powerhouses Dave Rogers (America's Fixed Ops Director at Piazza Auto Group) and Steve Shaw (the legendary Training Jedi and top service advisor trainer) take a hard look at CSI — Customer Service Index — and why the auto industry still has major ground to cover.
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    21 Min.
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