Every industry has its own unique L&D challenges and opportunities. In healthcare, there’s a critical intersection between innovation and learning that, when embraced right, can be a valuable tool to improve outcomes. In this episode, Ron Zamir meets with Gina Montefusco, Sr. Director of Culture and Strategic Initiatives at UnitedHealth Group, to explore what it means to innovate and scale for a large healthcare organization—while engaging leadership, enhancing technology, and employing practical project planning strategies to make an impact.

Takeaways

• Gina's journey from nursing to learning leadership showcases the importance of diverse experiences.
• Scaling innovation in healthcare requires balancing standard practices with new approaches.
• Engaging leadership is crucial for successful learning initiatives.
• Data-driven decision-making helps in navigating reactive expectations.
• Resistance can be a valuable source of feedback for improvement.
• Proactive planning is essential for effective project management.
• Understanding the end goals of training is key to success.
• Leveraging technology can enhance learning experiences significantly.
• Creating a culture of continuous learning is vital for organizational growth.
• Reflecting on past experiences can guide future career decisions.

00:00 Introduction to Innovation in Learning

03:09 Gina's Journey from Nursing to Learning Leadership

05:53 Navigating Scale and Innovation in Healthcare

08:40 Proactive vs Reactive Approaches in Learning

11:28 Engaging Leadership for Successful Learning Initiatives

14:01 Practical Tools for Project Planning in Learning

16:24 Leveraging Technology for Enhanced Learning Experiences

19:13 Reflections on a Learning Journey

21:18 Outro with Art.mp4

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