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In this episode, Adrian Schauer, CEO and co-founder of AlayaCare, shares his top predictions for 2026 and explores how agentic AI is evolving from a bold vision for the future to an essential reality of daily operations for home-based care providers.

Adrian explains how AI agents are rapidly becoming dependable infrastructure—supporting vacant-visit scheduling, visit verification, care-plan generation, and other crucial workflows to reduce administrative burden, standardize care delivery, and free staff to focus on people, not paperwork. He discusses why the next phase of transformation will center on improving interoperability, point-of-care support, and revenue-cycle intelligence, with automated intake, real-time clinical assistance, and voice-enabled documentation driving faster admissions, stronger compliance, and healthier cash flow.

Adrian also highlights broader industry trends shaping 2026, including the shift to deeper, evidence-based leadership, predictive scheduling, and workforce models that align caregiver experience with client outcomes. The result is a new operating model for home-based care—where technology compounds operational gains, stabilizes the workforce, and creates the foundation for delivering better care at scale.

Episode resources:

• Blog: Home care trends – Top 5 predictions for 2026 and beyond
• AlayaFlow: AlayaCare's Agentic AI-powered workflow platform
• Webinar: Introducing AlayaFlow – Meet the AI agents
• Webinar: The state of home-based care in 2026 – Key insights for providers
• AI at AlayaCare: Explore our AI tools
• How AlayaCare is Revolutionizing Home Care with AI-Based Solutions to Address Industry’s Most Challenging Problems

If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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Fear of implementation shouldn’t keep a good platform on the sidelines. We break down a practical path to go live with confidence, comparing a fast, best-practice enablement approach with a deeper, customized PSO route and exploring how to pick the right fit based on outcomes and investment, not just organization size.

Sarah Payne, Associate Director of Customer Enablement at AlayaCare, pulls back the curtain on what separates “live” from “ready.” She shares why rushed timelines often create surface-level use, higher support needs, and missed features—then explains how to prevent that with the right project team, six to ten hours of focused time each week, and a learning plan that builds durable superusers. We get into the hard part many overlook: data migration. From extracting legacy data to cleaning, mapping, and validating it, Sarah outlines how to set standards and ownership so day one runs smoothly.

Related resources:

• Blog: How AlayaCare makes implementation work: A practical guide to rolling out home care software
• Blog: Successful software implementation: The AlayaCare implementation approach
• Podcast: Successful software implementation for organizational transformation in home-based care
  
  
  

If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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What does “good” actually look like in home-based care? We dig into a clear, practical answer and show how a four-pillar maturity model transforms messy data into confident decisions. With AlayaCare’s Alex Skinner, we break down operational excellence, employee experience, health outcomes, and financial performance, then map them to the few metrics that truly move the needle.

You’ll hear why benchmarking needs two angles — trend your own progress and compare against look-alike peers — to avoid blind spots and focus on the right bets. Alex walks us through live examples of scheduler productivity and authorization utilization, revealing how standardized definitions, quartiles, and time-series views help leaders see impact fast. We also explore why some tempting metrics got cut, how customer success coaching adds crucial context, and how to resist “what’s easy to measure” in favor of “what’s worth measuring”.

Episode Resources:

• Webinar: Harnessing data intelligence for better outcomes: How data-driven insights are transforming home-based care
• Blog: 3 steps to leverage data science in home care
• Toolkit: Growth in home-based care: How to make the most out of your data
• Video: Elara Caring: Harnessing data for better patient outcomes

If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.