In a profound exploration of the challenges and triumphs of small business ownership, Emma Haigh candidly shares her experiences running Jailhouse Frock. The discussion delves into the complexities of managing a boutique in an era dominated by online shopping, highlighting the importance of personal connection and community engagement.

Emma emphasises the need for physical retail spaces to offer more than just products; they must provide an experience that resonates with customers. Through events such as vintage fashion shows and Halloween parties, she fosters a sense of belonging among her clientele, affectionately referring to them as the 'Bad Girls Club.' This intentional branding reflects her desire to cultivate a supportive and fun environment within her shop, which goes beyond mere transactions and fosters lasting relationships.

The conversation serves as an insightful commentary on modern retail dynamics and the significance of creating memorable experiences for customers.

Links referenced in this episode:

• jailhousefrock.com

Companies mentioned in this episode:

• Jailhouse Frock
• John Lewis
• Doddington Hall
• The Pessimist
• Southside
• Lincoln Big
• Enterprise Vision Awards
• Going Places Award
• Lincolnshire

In a compelling conversation, Toby Ealden articulates the mission and vision of Zest, an organisation celebrating its 17th year of existence, dedicated to empowering young voices within the Lincoln community. Ealden's personal journey back to Lincoln from a brief stint away underscores the profound connection he feels to the city, a sentiment that resonates throughout the podcast.

The conversation reveals Zest's unwavering commitment to creating inclusive spaces where young people can express themselves and be heard amid a backdrop of diminishing youth support services—a national crisis that has seen a significant decline in youth workers.

The discussion transitions into the innovative projects spearheaded by Zest, particularly The Zone, which was conceived as a direct response to the alarming lack of youth spaces in Lincoln. By engaging with a substantial number of young people through workshops and consultations, Zest has effectively tapped into the community's needs, resulting in a vibrant hub that encourages creativity and social interaction.

Companies mentioned in this episode:

• Zest Theatre
• Arts Council
• National Lottery Community Fund
• Department of Culture, Media and Sport
• Lincoln Theatre Royal
• Lincoln Arts Center
• Frequency Festival

This episode delves into the significant role the University of Lincoln has played in shaping the local community over the past three decades. Emma Jobs, the director of marketing and recruitment, articulates how the institution is not merely an academic entity but an integral part of the city and its economic landscape.

We explore the university's commitment to providing affordable education and supporting students amidst rising living costs. Moreover, the discussion highlights the diverse cultural community that the university fosters, with students hailing from various countries, thereby enriching the local environment.

As we reflect on both the challenges and ambitions of the University, it becomes evident that its influence extends far beyond academia, contributing to the vitality of Lincoln and its surrounding regions.

Companies mentioned in this episode:

• University of Lincoln
• Lincoln College
• Lincoln Big