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Head Heart & Boots

Head Heart & Boots

Von: Floodlight Consulting Group LLC
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 Want to grow your business, change lives and leave behind a legacy you can be proud of? Join us as we discuss the strategies and actionable-concepts that will equip you and your teams to do just that. You can expect weekly episodes ranging from guest focused interviews to tactical strategy sessions all focused on giving our listeners the tools they need to push the limits. https://www.floodlightgrp.com Management & Leadership Persönliche Entwicklung Persönlicher Erfolg Ökonomie
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  • Ep 193 - "Fungus, Focus & Emotional Resilience"

    Ep 193 - "Fungus, Focus & Emotional Resilience"
    Jan 8 2026
    In this episode of Head, Heart, and Boots, Brandon and I have one of our most personal and vulnerable conversations to date. We step into a topic that’s often misunderstood, stigmatized, or avoided altogether - alternative medicine and the role psilocybin has played in my own mental, emotional, and relational health. I share my background growing up in a deeply religious environment, my initial skepticism, and the long road that led me to explore psilocybin in a clinical, intentional setting. We talk openly about emotional reactivity, anxiety, ADD, anger, self-criticism, and the hidden cost many high-performing leaders carry as they chase growth, success, and legacy. This isn’t about escapism or chasing an experience - it’s about healing, stability, and building emotional margin so we can show up better for our families, our teams, and ourselves. This conversation isn’t prescriptive or promotional. It’s an honest exploration of curiosity, research, personal experience, and the growing body of evidence showing how some leaders are finding lasting change by addressing the battle between their ears - not just their to-do lists. Hope you enjoy, Chris Why You Should Listen: [00:02:44] Why emotional stability - not motivation or discipline - may be the missing piece for leaders stuck in anxiety, anger, or burnout [00:06:45] How psilocybin therapy moved from military PTSD research into the lives of high-performing professionals seeking lasting mental health [00:11:24] What a single therapeutic experience can reveal about self-criticism, reactivity, and the hidden narratives shaping your behavior [00:22:00] How increased emotional margin can transform relationships with spouses, kids, and teams, not just productivity [00:31:37] Why intention, environment, and facilitation matter, and how misuse versus medicine creates radically different outcomes Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your BusinessYour Value Multiplier Per Your IndustryHealth Assessment Per Our PYB MethodologyBusiness Value & Growth Roadmap Tailored For YouValue Acceleration Strategies Spotlight on Floodlight: Your Secret Weapon for Sales & Scaling This isn’t a paid plug. It’s real talk from the front lines. If you’ve ever thought, “How do I get a VP-level sales leader or even a sales team without hiring full-time?” Floodlight has the answer. Fractional Sales Leadership They act as your outsourced VP of Sales, taking full responsibility for training, managing, and growing your sales team. No six-figure hire needed. Clients often close 20 to 50 percent more deals within six months, thanks to data-driven coaching, CRM setup, scripts, and performance reviews.More at floodlightgrp.com/sales Commercial Sales MasterCourse A self-paced, video-driven B2B sales course designed specifically for restoration teams. Perfect for building commercial revenue and getting free from TPA handcuffs. Covers mindset, prospecting, pipeline building, LinkedIn lead generation, and includes a $250 discount with code SALESBOOST.Details at floodlightgrp.com/courses Tailored Consulting & Coaching Floodlight’s Propel Your Business methodology offers a full-circle roadmap: financials, sales, marketing, leadership, recruiting, productivity. All built for contractors. These aren’t “life coaches.” They’re former restoration owners who’ve lived the chaos and know how to scale out of it.Explore more at floodlightgrp.com Live Training, Tools & Strategic Partnerships Floodlight also delivers live onsite and virtual training, keynote speaking, and leadership tracks covering operations, project management, and strategic growth. Bonus: They’ve vetted tools like Xcelerate, Liftify, and Sureti. Floodlight clients get access to exclusive discounts on tech that actually moves the needle.See all partnerships at floodlightgrp.com/partners Why it matters for you as a listener You don’t need to figure this stuff out alone. If you’re serious about sales growth, operational clarity, exit readiness, or leadership development, Floodlight is already helping folks like you scale smarter. And you get it from industry insiders. People who’ve sat in your chair, survived the fires, and built systems that actually work.
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    42 Min.
  • Ep 192 - "The Silent Killer of Restoration Company Growth: Poor Client Experience"

    Ep 192 - "The Silent Killer of Restoration Company Growth: Poor Client Experience"
    Jan 1 2026
    In this episode of Head, Heart, and Boots, Brandon and I dig into one of the most overlooked drivers of growth in service businesses: the client experience. Sparked by a frustrating real-world story, we unpack how even well-intentioned teams can slowly erode trust through poor communication, missed expectations, and a lack of follow-through - and why those failures compound over time. We talk candidly about how competition in restoration and home services is changing, why today’s customers are more informed and more skeptical than ever, and how growth, PE-backed operators, and higher deductibles are raising the bar for professionalism across the industry. From engineering a client experience instead of relying on heroics, to setting expectations early, owning the hard parts of the process, and designing workflows that protect trust, this episode is a practical reminder that growth doesn’t come from doing more work - it comes from doing the work better. If you’re a business owner or leader trying to scale without sacrificing reputation, referrals, or sanity, this conversation is a must-listen. Hope you enjoy. Chris Why You Should Listen [00:02:45] How a single bad customer experience exposed the quiet ways service quality erodes - even inside well-run companies [00:06:09] Why growth, higher deductibles, and more sophisticated competitors are forcing service businesses to rethink how they win and retain clients [00:09:45] How poor communication and unmanaged expectations turn customers into project managers - and destroy trust in the process [00:18:08] Why engineering a client experience beats relying on individual heroics — and how workflows protect both customers and teams [00:29:27] How setting expectations early, telling clients the hard truths, and embracing friction can actually become your biggest competitive advantage Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your BusinessYour Value Multiplier Per Your IndustryHealth Assessment Per Our PYB MethodologyBusiness Value & Growth Roadmap Tailored For YouValue Acceleration Strategies Spotlight on Floodlight: Your Secret Weapon for Sales & Scaling This isn’t a paid plug. It’s real talk from the front lines. If you’ve ever thought, “How do I get a VP-level sales leader or even a sales team without hiring full-time?” Floodlight has the answer. Fractional Sales Leadership They act as your outsourced VP of Sales, taking full responsibility for training, managing, and growing your sales team. No six-figure hire needed. Clients often close 20 to 50 percent more deals within six months, thanks to data-driven coaching, CRM setup, scripts, and performance reviews.More at floodlightgrp.com/sales Commercial Sales MasterCourse A self-paced, video-driven B2B sales course designed specifically for restoration teams. Perfect for building commercial revenue and getting free from TPA handcuffs. Covers mindset, prospecting, pipeline building, LinkedIn lead generation, and includes a $250 discount with code SALESBOOST.Details at floodlightgrp.com/courses Tailored Consulting & Coaching Floodlight’s Propel Your Business methodology offers a full-circle roadmap: financials, sales, marketing, leadership, recruiting, productivity. All built for contractors. These aren’t “life coaches.” They’re former restoration owners who’ve lived the chaos and know how to scale out of it.Explore more at floodlightgrp.com Live Training, Tools & Strategic Partnerships Floodlight also delivers live onsite and virtual training, keynote speaking, and leadership tracks covering operations, project management, and strategic growth. Bonus: They’ve vetted tools like Xcelerate, Liftify, and Sureti. Floodlight clients get access to exclusive discounts on tech that actually moves the needle.See all partnerships at floodlightgrp.com/partners Why it matters for you as a listener You don’t need to figure this stuff out alone. If you’re serious about sales growth, operational clarity, exit readiness, or leadership development, Floodlight is already helping folks like you scale smarter. And you get it from industry insiders. People who’ve sat in your chair, survived the fires, and built systems that actually work.
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    37 Min.
  • Ep 191 - "Rabbit Trails: The Last 60 Days"

    Ep 191 - "Rabbit Trails: The Last 60 Days"
    Dec 23 2025
    In this episode of Head, Heart, and Boots, Brandon and I sit down for a raw, unfiltered look at the last 60 days - the travel, the pressure, the wins we haven’t slowed down to celebrate, and the realities of running two fast-moving companies at the same time. We talk about what it feels like when your business hits a streak of negative momentum, how long it takes to turn the ship, and why even small signs of stabilization matter more than you think. We get into the personal side, too - the exhaustion of constant context-shifting, how hard it’s been to hold routines together, and what we’re learning about rest, recovery, and leadership when everything speeds up at once. From supporting two teams across time zones, to protecting focus, to the conversations that are shaping our 2026 planning, this is a behind-the-scenes look at the real rhythms of entrepreneurship. Hope you enjoy. Chris Why You Should Listen [00:01:20] What the last 60 days looked like inside two growing companies - and how to recognize when negative momentum starts, stops, and finally stabilizes [00:03:49] Why celebrating wins matters (even when you’re exhausted) and how missing those moments creates long-term burnout for founders and teams [00:07:26] The truth about routines under pressure - how travel, growth, and leadership demands quietly erode the habits that keep you grounded [00:24:13] How “context shifting” destroys focus, drains leaders, and impacts entire organizations - and why reducing it may be the key to a healthier 2026 [00:38:47] A candid look at stress, mental resets, and the tools leaders are turning to - from saunas to silence to psychedelic therapy Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your BusinessYour Value Multiplier Per Your IndustryHealth Assessment Per Our PYB MethodologyBusiness Value & Growth Roadmap Tailored For YouValue Acceleration Strategies Spotlight on Floodlight: Your Secret Weapon for Sales & Scaling This isn’t a paid plug. It’s real talk from the front lines. If you’ve ever thought, “How do I get a VP-level sales leader or even a sales team without hiring full-time?” Floodlight has the answer. Fractional Sales Leadership They act as your outsourced VP of Sales, taking full responsibility for training, managing, and growing your sales team. No six-figure hire needed. Clients often close 20 to 50 percent more deals within six months, thanks to data-driven coaching, CRM setup, scripts, and performance reviews.More at floodlightgrp.com/sales Commercial Sales MasterCourse A self-paced, video-driven B2B sales course designed specifically for restoration teams. Perfect for building commercial revenue and getting free from TPA handcuffs. Covers mindset, prospecting, pipeline building, LinkedIn lead generation, and includes a $250 discount with code SALESBOOST.Details at floodlightgrp.com/courses Tailored Consulting & Coaching Floodlight’s Propel Your Business methodology offers a full-circle roadmap: financials, sales, marketing, leadership, recruiting, productivity. All built for contractors. These aren’t “life coaches.” They’re former restoration owners who’ve lived the chaos and know how to scale out of it.Explore more at floodlightgrp.com Live Training, Tools & Strategic Partnerships Floodlight also delivers live onsite and virtual training, keynote speaking, and leadership tracks covering operations, project management, and strategic growth. Bonus: They’ve vetted tools like Xcelerate, Liftify, and Sureti. Floodlight clients get access to exclusive discounts on tech that actually moves the needle.See all partnerships at floodlightgrp.com/partners Why it matters for you as a listener You don’t need to figure this stuff out alone. If you’re serious about sales growth, operational clarity, exit readiness, or leadership development, Floodlight is already helping folks like you scale smarter. And you get it from industry insiders. People who’ve sat in your chair, survived the fires, and built systems that actually work.
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    45 Min.
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