If your discovery calls keep running long, no-show rates feel random, and your CRM is basically an overpriced scheduling tool this one’s for you. I’m walking through my six-point audit framework using your lead intake + sales call workflow as the example. You’ll see exactly how small, overlooked gaps (like a too-basic intake form or limp reminder emails) quietly drain revenue and how to flip each touchpoint into ROI. We’ll quantify it, too: the 15 minutes you lose per call, the show-up rate bump worth thousands, and the underused software that should be acting like your first hire, not a line-item expense.

Ready to turn first impressions into income and protect the money you’re already earning? Tap into my Backend Revenue Audit and get a personalized ROI plan for your top revenue workflows. → https://thesystemsrx.com/backend-revenue-audit

If you enjoyed this episode, be sure to subscribe so you never miss a new one — and if you’re feeling generous, I’d love it if you left a quick rating and review. It helps more folks find the show (and makes my day)!

Connect with Angela:

• Website: thesystemsrx.com
• Instagram: @thesystemsrx
• Threads: @thesystemsrx

After telling her sales coach she had “no leads,” Angela Tan realized the problem wasn’t a lack of interest — it was a leaky backend. In this episode of Hands-Off Hospitality, Angela walks you through the real-time audit she ran on her own business systems and what she uncovered.

From clunky CRM processes that scared off referrals… to wasted prep time before sales calls… to a missed opportunity to grow her top lead source — referrals — Angela breaks down exactly what was slowing her down and how she rebuilt it using Airtable and Fillout.

If you’ve ever avoided your CRM, lost track of warm leads, or felt like your client experience was a little too chaotic to scale… this one’s for you.

You’ll hear what made her finally ditch HoneyBook, how she cut 15 minutes off every sales call, and the backend tweaks that now help her show up more confident, prepared, and profitable.

Need support uncovering the silent leaks in your own business? Book a Backend Revenue Audit: https://thesystemsrx.com/backend-revenue-audit

If you enjoyed this episode, be sure to subscribe so you never miss a new one — and if you’re feeling generous, I’d love it if you left a quick rating and review. It helps more folks find the show (and makes my day)!

Connect with Angela:

• Website: thesystemsrx.com
• Instagram: @thesystemsrx
• Threads: @thesystemsrx

When was the last time you treated your own business like a client?

In this episode, Angela turns the lens inward and shares what happened when she finally stopped ignoring her own backend systems—and found hidden revenue sitting right under her nose.

She opens up about:

• Why she avoided fixing her lead-tracking system for two and a half years
• The friction she faced using HoneyBook (and why it didn’t fit her ADHD brain)
• How switching to Fillout and syncing it with Airtable transformed her backend
• The freedom that comes from finally having systems that actually work

If you’ve been putting off your own setup because it feels clunky or overwhelming, this episode will help you see what’s possible when you finally tackle it.

Resources Mentioned:

• Fillout
• Airtable
• HoneyBook
  
  

Work with Angela:
Book your Backend Revenue Audit — a 90-minute deep dive to find the silent leaks and missed opportunities hiding in your backend.

If you enjoyed this episode, be sure to subscribe so you never miss a new one — and if you’re feeling generous, I’d love it if you left a quick rating and review. It helps more folks find the show (and makes my day)!

Connect with Angela:

• Website: thesystemsrx.com
• Instagram: @thesystemsrx
• Threads: @thesystemsrx