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Handling the Heat

Handling the Heat

Von: Zach Sherman
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Handling the Heat takes you behind the line and into the heart of the food service industry. Each episode dishes up real stories of operators facing the fire—navigating challenges, making tough calls, and finding a way to keep service going strong. It’s about grit, grace under pressure, and what it really takes to run a kitchen (or a whole operation) when the heat is on.© 2025 Erfolg im Beruf Kochen Kunst Lebensmittel & Wein Ökonomie
  • GreeneFood
    Dec 2 2025

    Graham and Ali Greene join Zach for a conversation about their path from meeting at the CIA to working inside some of the most respected restaurants in San Francisco. They talk about what originally drew them to cooking, the realities of learning in high end kitchens, and how those early experiences shaped the way they think about craft, creativity, and building a life around food. Along the way, they share stories from the walk-in, moments that pushed them, and the point where they began rethinking what success in the industry actually looked like for them.

    Today, Graham and Ali run GreeneFood, their Bay Area based private dining and corporate meal service, and Ali’s Jensen Ceramics studio, whose dinnerware appears in Michelin starred restaurants across the country and abroad. They dig into what it means to create work on their own terms, how they balance artistry with scalability, and why building something small, thoughtful, and sustainable has become more fulfilling than chasing the traditional restaurant path.

    Chapters
    • (00:00:12) - Handling The Heat
    • (00:01:44) - Top Chefs: In and Out
    • (00:03:33) - Both of You Started Cooking at a Young Age
    • (00:07:38) - Chef James Beard on Developing a Craft
    • (00:11:23) - Graham and James
    • (00:21:52) - Both Graham and Allison Make Their Money in Ceramics
    • (00:28:50) - Green Foods and Working in Tech
    • (00:35:03) - Private Dinner and Corporate Meal Service
    • (00:41:02) - Thanksgiving with Ellen Jensen and Jeff Jensen
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    42 Min.
  • Cafe Little Armenia
    Nov 18 2025

    From growing up in an Armenian household surrounded by food to working in some of New York’s most respected kitchens, Ararat El-Rawi’s journey to opening Café Little Armenia is a story of culture, grit, and craft. We talk about how a small COVID pop-up outside his Brooklyn apartment evolved into one of Greenpoint’s most soulful neighborhood restaurants, driven by a deep respect for hospitality and the belief in getting “better today than yesterday.”

    In this episode, Ararat reflects on building a restaurant that feels like home, the realities of turning passion into a business, and why success is measured not just in revenue but in the people who sit at your tables. It’s a conversation about authenticity, community, and the long road toward finding your place in the food world.

    Chapters
    • (00:00:12) - Handling The Heat
    • (00:01:26) - Local cuisine in the Greenpoint neighborhood
    • (00:02:56) - As a child, food was central to my life
    • (00:09:07) - Celebrating food in the family
    • (00:10:35) - Interview
    • (00:11:54) - Andrew Zimmer on Working At New York's Top Restaurants
    • (00:16:22) - Waiter on Starting His Career in Minneapolis
    • (00:20:37) - Guys Training for the Job
    • (00:23:52) - Learning From Chef Dave
    • (00:24:55) - Chef Aramat Armenian's Pop Up
    • (00:29:15) - Three Restaurants Leased From the Landlord
    • (00:33:32) - The Comfort of Being a Waitress
    • (00:35:44) - What Does Our Success Mean To You?
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    40 Min.
  • Renfro Foods
    Oct 21 2025

    From sweeping factory floors as a sixth grader to leading product innovation, finance, and marketing, Doug Renfro’s story with Renfro Foods and Mrs. Renfro’s Salsa is one of heritage, reinvention, and scale. After years in corporate finance, Doug returned to the family business - founded by his grandparents in Fort Worth over 85 years ago - and helped guide it into a new era of flavor development and operational sophistication. Known for their bold varieties like Mango Habanero, Ghost Pepper, and the new Spicy Pickle collaboration, Renfro Foods now produces 195 jars of salsa per minute while still holding tight to a family ethos of integrity, quality, and service.

    Doug shares how he “cooks with Excel” before he cooks in the lab, the balancing act of R&D creativity with supply chain reality, and how he navigated the chaos of 2022’s ingredient and packaging cost spikes. He opens up about running a business with family, maintaining legacy while pushing innovation, and building lasting private-label and co-pack partnerships with national retailers. Between pomegranate chipotle misfires and viral Taylor Swift–inspired campaigns, Renfro Foods has grown through adaptability and authenticity - anchored by a grandmother on every label and a story that still resonates three generations later.

    Chapters
    • (00:00:12) - Handling The Heat: Doug Renfro, President of Ren
    • (00:01:21) - Doug Baldwin on Eating Well
    • (00:02:03) - Doug Renfro Returns to the Family Business
    • (00:07:16) - Mrs. Renfro Foods: Legacy of Innovation
    • (00:09:44) - Rebuilding Renfro's R&D Process
    • (00:14:08) - Covid Salsa
    • (00:16:05) - What's been your like Doug in the Lab Thinking? Cooking up
    • (00:17:11) - Food and Beverage: Handling the Heat
    • (00:18:05) - In the Elevator With YPO
    • (00:22:10) - Renfro Foods' Private Label Salsa
    • (00:23:58) - How Much Creativity Is Involved in Renfro Foods S
    • (00:25:05) - Renfro's Salsa: On a Competitors' Scale
    • (00:27:14) - Favorite Renfro's Pepper Flavor
    • (00:29:58) - Doug Renfro on His 80th Birthday
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    32 Min.
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