Read the shownotes and full transcript on our site: growyourcreditunion.com

Nobody is buying bad technology on purpose. Credit unions are doing the best they can with cores that weren't built for the world they're operating in today, and the gap between what modern software promises and what actually plugs into your infrastructure is nobody's fault and everybody's problem. So how many more systems are you willing to add before you admit the foundation is the problem?

In this episode:

• Whether credit unions are preparing their people for AI
• Why nearly half of CEOs report feeling lonely
• What's really causing technology rollouts to stall at credit unions

Host: Joshua Barclay Co-host: Becky Reed Guest: Michael Goad, President and CEO of Dow Credit Union

A huge thanks to our sponsor, Pure IT

For nearly 10 years, Pure IT has helped credit unions modernize technology, strengthen cybersecurity, and build mission-aligned roadmaps. They meet you where you are, prioritize strategy, and reduce complexity. With deep cloud, security, and planning expertise, Pure IT helps credit unions operate securely and confidently. Learn more at pureitcuso.com today.

Read the shownotes and full transcript on our site: growyourcreditunion.com

The NCUA says deregulation is coming. Small credit union leaders say it's about time. But when the real burden isn't the rules on the books, it's the people enforcing them, does any of it matter?

In this episode host Joshua Barclay and co-host Becky Reed welcome Doug Wadsworth, President and CEO of Tri-CU Credit Union, to discuss these three topics:

• Is the NCUA's deregulation push solving the right problems?
• Why aren't businesses seeing a return on AI?
• Is it really getting harder to lead a credit union?

Host: Joshua Barclay

Co-host: Becky Reed

Guest: Doug Wadsworth, President and CEO of Tri-CU Credit Union. Get his book: Keep it Simple, CEO

A huge thanks to our sponsor, Pure IT

For nearly 10 years, Pure IT has helped credit unions modernize technology, strengthen cybersecurity, and build mission-aligned roadmaps. They meet you where you are, prioritize strategy, and reduce complexity. With deep cloud, security, and planning expertise, Pure IT helps credit unions operate securely and confidently. Learn more at pureitcuso.com today.

Read the shownotes and full transcript on our site: growyourcreditunion.com

There's nothing wrong with using AI to speed up your work. But when you start relying on it to do your job, well, your peers start to notice. "AI workslop" forces your colleagues to interpret, correct, and redo the work you were supposed to finish and they definitely resent you for it.

This episode was recorded LIVE from CU Intersect 2026 in New Orleans.

In this episode:

• How AI workslop wastes two hours per incident and erodes trust
• Who's responsible when AI vendors mess up
• Why 56% of leaders burned out last year
• Whether traditional branches are still necessary
• Questions from the audience on technology and AI education

Host: Joshua Barclay
Co-host: Elizabeth Osborne, COO at Great Lakes Credit Union
Sponsored Guest: Jack Smith, CEO and Co-founder of Pure IT

A huge thanks to our sponsor, Pure IT

For nearly 10 years, Pure IT has helped credit unions modernize technology, strengthen cybersecurity, and build mission-aligned roadmaps. They meet you where you are, prioritize strategy, and reduce complexity. With deep cloud, security, and planning expertise, Pure IT helps credit unions operate securely and confidently. Learn more at pureitcuso.com today.