Summary

Ollie Heum, the Creative Director of Prosper, a growth agency based in Manchester, discusses his journey in the agency and shares insights on managing and growing a business. He emphasizes the importance of finding a niche and being passionate about it, as well as the value of having a clear vision and effective communication within the team. Ollie also highlights the shift from focusing solely on running ads to taking a holistic approach and solving problems for clients. The conversation touches on topics such as operational management, onboarding processes, and the benefits of using tools like ClickUp.

Takeaways

Find a niche that you are passionate about and double down on it.

Having a clear vision and effective communication within the team is crucial for success.

Shift from focusing solely on running ads to taking a holistic approach and solving problems for clients.

Use tools like ClickUp to streamline operational management and improve communication and efficiency.

Chapters

00:00 Introduction and Sunny Spirits

04:01 Successes and Lessons Learned

06:09 Advice for Younger Self

08:52 Supporting Each Other as Founders

09:50 Regrets and Key Business Practices

12:27 Operational Management with ClickUp

15:21 The Importance of Onboarding and Communication

16:21 Advice for Starting an Agency

19:26 Closing Remarks