In this episode of the PURE Vacations Podcast, we explore a refreshingly personal approach to booking holidays, one that brings travellers closer to the places they dream of visiting. Today, we shine a spotlight on Resort Experts, a travel agency built around genuine local knowledge and real human connection.

We’re joined by the Director of Operations at Resort Experts, who shares insight into a model that turns traditional travel planning on its head. Rather than call centres or anonymous booking platforms, Resort Experts connects travellers directly with experienced overseas representatives, many of whom have lived, worked, and built their lives in the very resorts they specialise in.

Together, we discuss why booking with someone based in the resort can completely transform the travel experience, from insider recommendations and honest advice to a deeper understanding of destinations that only comes from being there. We also explore how this approach creates more confidence, trust, and peace of mind for travellers, before they even depart.

This episode is insightful, reassuring, and full of real-world perspective, perfect for anyone who values expert guidance, personal service, and authentic destination knowledge. If you’ve ever wondered what difference it makes to book with someone who truly knows your destination, this conversation offers a compelling answer.