Episode 26: The Future of Healthcare Communication: Integration, Analytics, and Customization Titelbild

Episode 26: The Future of Healthcare Communication: Integration, Analytics, and Customization

Episode 26: The Future of Healthcare Communication: Integration, Analytics, and Customization

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 Podcast Episode Summary In this episode of CarePoints, host Kenny Schiff sits down with Gina Brody, Principal Product Manager at Rauland, and Tessa McAuley, Clinical Solutions Specialist at Lone Star Communications, to discuss the evolving landscape of hospital safety and communication. They explore pressing challenges like active shooter threats, workplace violence, and delayed Code Blue response times—and how technology is stepping up to meet these demands. From automation and system integration to RTLS badges and real-time analytics, Gina and Tessa share insights on creating smarter workflows that protect both patients and staff. This Episode's Guest: Gina Brody is the Principal Product Manager at Rauland, where she has spent the past decade shaping innovative healthcare communication solutions. With extensive experience in healthcare software, Gina is a recognized subject matter expert and thought leader in patient and staff safety technologies. Her work focuses on integrating systems, customizing workflows, and driving product strategies that improve outcomes in acute care environments. Connect: LinkedIn Tessa McAuley is a Clinical Solutions Specialist at Lone Star Communications, bringing deep technical expertise in Rauland's Responder systems. A former Rauland employee, Tessa now works as part of Lone Star's 17-member clinical team, supporting implementations and service for healthcare facilities nationwide. She collaborates closely with hospitals to optimize workflows, enhance emergency response, and leverage technology for safer, more efficient care delivery. Connect: LinkedIn Key Takeaways Automation reduces delays in emergency response by eliminating manual steps and ensuring the right team is notified instantly during Code Blue and other critical events. Integration is essential for hospital safety, connecting nurse call systems, overhead paging, and duress alerts into a unified workflow that improves communication and outcomes. RTLS technology enhances staff protection and efficiency, enabling real-time location tracking, automatic call cancellation, and wearable duress buttons for immediate assistance. Customization drives better workflows, allowing hospitals to tailor alerts, escalation paths, and communication protocols to their unique environment and patient care needs. Analytics and reporting close the loop on safety, providing actionable insights into response times, resource allocation, and process gaps for continuous improvement. Leveraging existing infrastructure saves cost and accelerates adoption, enabling hospitals to upgrade safety systems without full-scale replacements. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.
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