Ep. 5 Handling Difficult Conversations Titelbild

Ep. 5 Handling Difficult Conversations

Ep. 5 Handling Difficult Conversations

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Theme: Confidence and composure when emotions run high.
Key Points:
  • Prepare with facts, not feelings.
  • Use “I” statements and curiosity, not accusations.
  • End every tough talk with clear next steps.
    Takeaway: The conversation you avoid often becomes the problem you can’t fix.
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