Workplace investigations sit at the heart of fairness, trust and accountability in organisations. But when investigations involve high-profile individuals, external parties, or allegations of serious misconduct, the scrutiny can be intense and the risks for employers multiply rapidly if fair procedures are not followed.

In this episode of The HR Room Podcast, Dave and Mary are joined by Rebecca Bowman, Head of Investigations at Insight HR, to examine a recent high-profile UK case involving HarperCollins and allegations made against author David Walliams.

Using what has been publicly reported about the case, they whether the investigation process itself may have been flawed and what HR leaders can learn when managing allegations involving contractors, public figures and non-employees.

They unpack the principles of natural justice, the importance of fair procedures, and why speed, secrecy or outcome-driven approaches can expose organisations to legal challenge, reputational damage and loss of trust. The discussion offers practical guidance for HR professionals navigating complex investigations under intense pressure.

• Rebecca Bowman – Head of Investigations, Insight HR

• Why workplace investigations must be handled with care — especially in high-profile cases
• The HarperCollins / David Walliams case and what has been publicly reported
• Investigating allegations involving contractors, consultants and external parties
• Employers’ duty of care when employees interact with non-employees
• What “natural justice” and fair procedures mean in practice
• Why the right to respond is fundamental to any defensible investigation
• The risks of outcome-driven or rushed investigations
• Reputational damage caused by flawed investigation processes
• Protecting employee wellbeing while ensuring procedural fairness
• When to involve external investigators in complex or sensitive cases
• Key non-negotiables for a fair, impartial and robust investigation

• Media coverage of the HarperCollins / David Walliams investigation
• Workplace Investigation Services - Insight HR
• Workplace Investigations Guide - Insight HR

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