Enhancing Human Experience in the Digital Workplace

Hosts: Mervyn Dinnen

Guest: Martin Jackson, Future Experiences and Innovation Manager at Insights

Summary

In this episode of the HR Means Business podcast, host Mervyn Dinnon discusses the evolving landscape of HR technology with Martin Jackson, the Future Experiences and Innovation Manager at Insights. They explore how technology can enhance the human experience at work, the importance of personalization in AI, and the relevance of the Insights Discovery model in today's workplaces. The conversation delves into the challenges HR leaders face in maintaining engagement and communication amidst rapid technological changes, and how behavioral intelligence can inform better decision-making and employee experiences.

Chapters

00:00 The Future of Work and Technology

05:06 Understanding Insights Discovery Model

07:32 Digitizing Personality Insights with API

11:22 Enhancing Employee Experience through Technology

15:36 Addressing Engagement and Change Fatigue

20:32 Cultural Considerations in Tech Adoption

22:46 The Future of AI and Personalization

Thank you for your continued support of the show and subscribe wherever you get your podcasts!

The HR Happy Hour Network is proudly sponsored by Workhuman. The workplace is changing fast—and the leaders who understand what's coming will have the advantage.

Workhuman's annual Trends Webinar returns January 29th with research-backed insights on the hottest trends shaping 2026. Discover how top organizations are navigating AI, psychological safety, performance, and equity to outperform their competition—plus exclusive findings from McKinsey's Women in the Workplace 2026 report.

Featuring an expert panel from McKinsey and Workhuman, you'll get the intelligence you need to lead with confidence this year.

Join the Trends Webinar live January 29th at noon Eastern, or catch the replay on demand. Register for free at Workhuman.com