What does it really take to stand out in a crowded market? In this episode of the True North Success Podcast, Gary Mah sits down with Debbie Younker to explore how elite customer service can become a powerful competitive edge in business.

Debbie is the co-owner and Director of Client Experience at Nutritious Nosh, a family-run fruit delivery business serving corporate offices, schools, and organizations across Calgary and surrounding areas. With over 16 years of experience in the oil and gas industry, Debbie brings a deep understanding of project management, client relationships, and service excellence to her entrepreneurial journey.

In this conversation, Debbie shares how Nutritious Nosh was born from a simple gap she noticed while working in a corporate environment. Offices wanted healthier snack options, but no one was providing a fully managed fruit delivery solution. That insight led her and her husband to create a niche business built on wellness, consistency, and listening closely to customer needs.

Debbie also opens up about navigating major life transitions, including career loss, family challenges, and deciding to fully step into the business. She explains how strong communication, empathy, and reliability have helped her build trust with clients and grow the company through uncertain times.

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