What makes Andre Sanders with Magic Ice USA a good neighbor?

A glittering rink under a million lights, a city skyline reflected in the ice, and an operation that turns cold physics into warm community- this conversation with Andre Sanders of Magic Ice pulls back the curtain on the Rink at PPG Place. We trace the 25-year arc of a Pittsburgh winter icon and the national network of rinks that grew from it, revealing how engineering, operations, and thoughtful marketing keep skates gliding through busy weekends and surprise warm spells.

Andre unpacks the myths first. The towering tree? It’s a steel lattice dressed in realistic branches and LEDs, upgraded for brightness and efficiency. The ice on a 50-degree day? Still solid, thanks to chilled glycol running beneath the surface, creating a stable freeze like an indoor rink outdoors. The real nemesis is wind, which strips away the insulating cold air layer above the sheet and forces the ice to give up heat- an elegant physics lesson that shapes maintenance schedules and guest experience.

We also explore the people side: who skates and when, why families love daytime and teens favor nights, and how Magic Ice can deliver anything from staffing and ticketing to Zamboni runs and marketing. At PPG, the team handles it all, ensuring clean ice, quick lines, and a festive atmosphere that draws spectators even if they never lace up. Behind the scenes, a mostly high school and college crew builds a culture that feels like a seasonal village- fast shifts, shared wins, and alumni stories that include friendships and even marriages.

Looking ahead, Andre’s crew is leaning into social storytelling- live moments, short behind-the-scenes clips, and staff spotlights that capture the craft and charm of rink life. It all flows from a simple promise: “We make winter magic happen.” For hours, specials, and tickets, visit rinkatppgplace.com. Curious about bringing a rink to your city? Explore magiciceusa.com to see how it’s done. If this story made you smile, follow the show, share it with a friend who loves winter, and leave a review- what’s your favorite rink memory?

To learn more about The UPMC Rink at PPG Place presented by Magic Ice USA go to:

http://www.therinkatppgplace.com/

The UPMC Rink at PPG Place presented by Magic Ice USA

(412) 394-3641