Samuel Thimothy

Bio

Samuel Thimothy is a knowledgeable expert in online marketing, demand generation and sales with over 15 years of experience. He helps businesses develop and execute marketing strategies that improve their lead generation efforts and drive business growth. Samuel is dedicated to helping clients achieve their goals and continually set the bar higher.

Currently, he serves as the Chief Growth Officer for OneIMS, an inbound marketing agency. He has also co-founded Clickx, the digital marketing intelligence platform that eliminates blind spots for brand marketers and agencies.

Intro

The salient focus of our discourse centers around the principle that "acquisition plus retention equals growth," a lesson underscored by our guest, Samuel Thimothy, co-founder of OneIMS. Samuel recounts the genesis of his entrepreneurial journey, which commenced in a modest spare bedroom, alongside his brother, as they navigated the complexities of establishing a marketing agency from the ground up. Through perseverance and a commitment to learning from early missteps, they forged a framework for success that propelled their clients, including a notable chemical manufacturing company, from obscurity to acquisition by a $14 billion enterprise. Samuel's narrative serves as a testament to the importance of discipline in focusing on core competencies rather than succumbing to the temptation of being everything to everyone. Ultimately, this episode offers invaluable insights for entrepreneurs seeking to cultivate sustainable growth in their ventures.

Conversation

The dialogue unfolds with a compelling introduction of Samuel Thimothy, co-founder of OneIMS, a notable marketing agency. Samuel recounts the inception of their venture, which began in a modest spare bedroom, driven by the aspirations of two college students. This narrative serves as a prelude to the profound insights Samuel shares regarding the critical elements of business growth. He elucidates the fundamental equation: acquisition plus retention equals growth, a principle that emerged from their own experiences. Samuel reflects on the challenges they faced in the early years, particularly the perilous decision to cater to every request that came their way. This led to operational chaos and nearly crippled their business. Through their trials, they developed a systematic approach to customer acquisition and retention, which they have since employed successfully across numerous clients, including a notable transformation of a chemical manufacturing company that ultimately attracted the attention of a $14 billion corporation.

Takeaways

1. Acquisition and retention are critical components for sustainable growth in business operations.
2. The early challenges faced by entrepreneurs can often stem from attempting to cater to every client's request.
3. A focused marketing strategy is essential to avoid the pitfalls of being everything to everyone.
4. Success in business requires a systematic approach to attracting and retaining customers over time.

• B2B Growth & Inbound Marketing | Demand Generation | OneIMS
• Samuel Thimothy - OneIMS | LinkedIn
• Who Says You Can't Startup | Full Bundle | Incorrigible Entrepreneur - My new online course for...

Talin Andonians

Bio

Talin Andonians is a seasoned executive and transformational leader with a track record of guiding high-growth companies across diverse industries and company sizes. She is known for her ability to navigate complex business challenges, scale organizations, drive operational excellence, and inspire teams to achieve ambitious goals.

Talin currently serves as Chief Operating Officer at Purpose Legal, a rapidly growing global company delivering innovative legal and eDiscovery solutions. In this role, she oversees operations, technology strategy, and process optimization, helping the company scale efficiently while leveraging cutting-edge technology to deliver data-driven solutions for clients around the world.

Previously, as Chief Executive Officer at Ocelot, Talin led the company through a period of substantial growth and transformative digital initiatives in the higher education sector. Under her leadership, Ocelot expanded its technology offerings, strengthened its market position, earned recognition as an Inc. 5000 honoree, and successfully achieved a strategic acquisition. She also drove operational improvements, enhanced customer experience, and fostered a culture of innovation, accountability, and sustainable growth.

Throughout her career, Talin has been driven by a passion for customer-centric innovation, operational excellence, and transformative leadership. She is recognized for her ability to create cultures that balance high performance with collaboration, engagement, and empowerment, helping teams achieve their full potential while delivering sustainable business results globally.

Intro

Taleen Andonians, a distinguished scaling specialist, adeptly navigates the complexities that arise when a startup reaches its critical inflection point. In our dialogue, she emphasizes the imperative nature of aligning operational processes with growth strategies, elucidating that the traditional reliance on individual heroics is insufficient for sustainable expansion. Throughout her diverse career, Taleen has cultivated a battle-tested framework that underscores the significance of clarity in processes, the cultivation of an empowering culture, and the necessity of rigorous financial management. She articulates that scaling necessitates not only thoughtful decision-making regarding personnel but also a commitment to fostering an environment characterized by open communication and psychological safety. Ultimately, our conversation unveils the multifaceted dimensions of effective scaling, illuminating the lessons learned from both triumphs and setbacks in her extensive experience.

Conversation

Taleen Andonians, an expert in scaling businesses, brings her extensive experience to the forefront in this enlightening discussion with Jothy Rosenberg. As the conversation unfolds, we delve into the nuances of scaling startups, particularly at the critical juncture when they have established product-market fit but struggle with operational expansion. Taleen elucidates her five foundational pillars for successful scaling, emphasizing the necessity of strategic clarity, operational discipline, people alignment, cultural integrity, and financial acuity. She shares poignant anecdotes from her career, illustrating the challenges of managing growth while maintaining the company's core values. Through her insights, we gain a deeper understanding of the complexity involved in transitioning from a founder-led organization to a scalable enterprise, underlining the delicate balance of fostering innovation while instituting necessary processes. Furthermore, Taleen reflects on her multicultural upbringing in Austria, which has shaped her empathetic leadership style, allowing her to connect with diverse...

Jill Heinze

Bio

Jill Heinze helps startups turn AI risks into competitive advantages. A former academic librarian turned AI strategist, she founded Saddle-Stitch Consulting after spending two decades in market research, competitive intelligence, and digital strategy. As former Research Director at a major consultancy, she built responsible AI frameworks for Fortune 500 clients and founded the firm's first executive AI governance committee. Her superpower? Using research methods to uncover real risks before they become expensive problems. She hosts Responsible Tech Talks on LinkedIn Live and serves as Responsible AI Program Director for the American College's Cary M. Maguire Center for Ethics in Financial Services.

Intro

Jill Heinze, the founder of Saddle Stitch Consulting and a distinguished UX researcher, elucidates the critical intersection of technology and human experience in our discussion. She emphasizes that the rapid advancement of AI should not eclipse our responsibility to consider its impact on individuals and society at large. Throughout the conversation, Jill highlights a staggering statistic: 95% of organizations fail to achieve return on investment from their AI initiatives, attributing this failure to a lack of understanding of user needs and the inherent risks of technology implementation. We delve into the imperative for founders to engage with their teams and audit AI usage within their organizations to mitigate potential pitfalls. Ultimately, Jill advocates for a paradigm shift in how we approach technology, urging us to prioritize thoughtful engagement over reckless acceleration.

The dialogue with Jill Heinze, a prominent figure in user experience research and the founder of Saddle Stitch Consulting, unfolds a critical examination of the intersection between technology and human experience in the context of artificial intelligence. Jill articulates a profound concern: the hasty deployment of AI technologies without a thorough understanding of their implications poses substantial risks not only to organizations but also to the individuals who interact with these technologies on a daily basis. Through her extensive background as a librarian and UX researcher, she underscores the necessity of grounding technology in real human experiences rather than abstract notions. Her insights urge founders to prioritize the well-being of users and to engage deeply with the communities affected by their technological innovations. In a landscape where 95% of organizations reportedly fail to realize a return on investment from AI initiatives, Jill's perspective becomes an invaluable guide for those looking to navigate the complexities of integrating AI responsibly. She emphasizes the importance of asking critical questions about the potential repercussions of new technologies and advocates for a shift in mindset from mere risk management to recognizing opportunities within those risks.

The episode serves as a clarion call for a more human-centric approach to technology, reminding us that the decisions we make in the realm of AI will shape our collective future. The conversation with Jill Heinze delves into the often-overlooked aspect of technology's impact on human lives, presenting a compelling case for responsible AI implementation. Jill shares her journey from librarian to UX director and now to founder, highlighting the lessons learned along the way. She reflects on the inherent unpredictability of technology and the necessity of embedding a human perspective in AI governance. The discussion reveals that technology does not exist in isolation; rather, it interacts with human behaviors, expectations, and societal norms. Jill's experiences illuminate the challenges faced by organizations that move too quickly without proper consideration of...