You don’t have to be on a basketball court to know what it means to be under pressure.

In this episode of Designing Healthcare That Cares, Dr. Laura Suttin talks with Coach Mark Gottfried, a nationally recognized NCAA coach turned motivational speaker, about the parallels between leading a team of athletes and leading a team of healthcare professionals.

Mark opens up about his decades on the sidelines—400 wins, national championships, and the lessons that stuck long after the buzzer sounded. He shares how his Get It Done mindset—rooted in Grit, Integrity, and Desire—applies just as much to the OR or the nursing floor as it does to the court.

They talk about what it really means to lead from the heart: being willing to cheer others on, to keep your values front and center, and to celebrate the small wins we often overlook. Because in healthcare—just like in sports—success isn’t just about doing more. It’s about doing it together.

It’s a conversation that feels like a locker room pep talk meets a leadership retreat—filled with humility, laughter, and lessons you’ll carry long after you listen.

1. Lead with Grit, Integrity, and Desire. Mark’s GID philosophy reminds us that mindset and values—not perfection—fuel real progress.
2. Celebrate the Small Wins. Success stacks slowly; the moments we pause to appreciate are the ones that sustain us.
3. Put Team Before Self. True leadership isn’t about standing out—it’s about helping others rise.

About the Guest

Coach Mark Gottfried is a former NCAA head coach with more than 400 career wins across Murray State, Alabama, and NC State, and a member of UCLA’s 1995 National Championship staff. Today, he inspires audiences across the country through his Get It Done leadership philosophy, teaching others how grit, integrity, and desire drive success both on and off the court.

🌐 coachmarkgottfried.com
🎧 The Coach Mark Gottfried Show

Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.

Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.

Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.

When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.

🌐 Website: drlaurasuttin.com
🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/
📸 Facebook: https://www.facebook.com/purposefulMD

The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

Dr. Ruth Mannschreck is a dentist, business owner, and founder of Shoreline Strategies LLC, focusing on helping practice owners become more efficient and streamlined.

She’s a wealth of experience and expertise on practical things that clinicians and/ or business owners can do to improve their processes and build a healthy culture.

Here are my takeaways from this incredible episode-

• Asking for help and relying on your team are not only possible, but are critical. Dr. Ruth’s personal story magnifies how important it is to realize that you can’t do everything on your own.
• While we may think we have to improve our time management, the real key is improving our communication, operations, and business processes, which requires an intentional shift in our thinking and behaviors. We actually gain more time in the end when we take these actions.
• Core values and leadership are at the foundation - when these are aligned and clear, everything flows much more easily.

Click here for a resource Dr. Ruth created, complete with a checklist you can use to start using these tips today.

For a practical guide to managing your time and energy in a way that brings you joy, click here to purchase my book (available in print, digital, and audio).

Connect with Dr. Ruth here-

Website: www.ShorelineStrategies.com

LinkedIn: https://www.linkedin.com/in/ruthmannschreck/

The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

In this solo episode, I announce a new brand I’m launching - Dr. Laura Suttin: Designing Healthcare that Cares. The new brand reflects an evolution of my work and of my own personal development.

This shift isn’t just about a new name or logo. It’s about stepping more fully into the work I’m meant to do, while adding consulting and speaking to my suite of services. I still love coaching, I’m still actively coaching, and that won’t change.

💡 In this episode, I’ll walk you through:

• Why I started as The Purposeful MD and the signs that it was time for something new
• What it means to design healthcare that cares
• How consulting and speaking are expanding my impact (and my joy)
• What this evolution means for you, whether you're a clinician, a leader, or someone craving change in healthcare

Connect with me here:

• https://www.drlaurasuttin.com/
• https://www.facebook.com/drlaurasuttin
• https://www.linkedin.com/in/laura-suttin-md/
• http://www.youtube.com/@thepurposefulMD

The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.