Back in 2011, Sean Duffy had a vision to change healthcare. So, he dropped out of Harvard Business School and Harvard Medical School to found this company, Omada Health, that brought healthcare to people instead of the other way around.

Now valued at over $1 billion, Omada remains an innovative example of how to manage and treat chronic disease. But Sean’s not done yet. In this conversation, we talk about how we’re living in a time where we have the most innovative medicines ever created for metabolic disease. And, the most innovative technology landscape of all time. But the services landscape is absolutely failing, and so we have to look at how to redesign services and the business models that support those services so that we can realize the potential of those technology and treatment innovations.

Sean has always been a visionary, but the way he sees the field of healthcare rivals the best quarterbacks in history. Sean is the Co-founder and CEO of Omada Health, a between-visit care provider that addresses cardiometabolic conditions like diabetes, hypertension, prediabetes, and obesity, as well as musculoskeletal issues. As a former MD/MBA candidate at Harvard, he also holds a BS in neuroscience from Columbia University. He has written extensively about digital health and the future of healthcare in The New England Journal of Medicine, The Wall Street Journal, Forbes, and TechCrunch, among other publications. Prior to Omada, Sean worked at both Google and IDEO.

You can’t boil the ocean, and wow, does the state of primary care sometimes feel like an ocean. And if a behemoth like CVS Health can’t do it, it’s no surprise that the rest of us in healthcare feel at a complete loss for how to right this ship.

But our guest today, Amy Compton-Phillips, Executive VP and Chief Medical Officer of CVS Health, takes a different approach. If ⅓ of Americans don’t have a primary care provider and even if they wanted one, there aren’t enough to go around, AND there is no pipeline to train and certify new ones, then how do we take the resources we do have and stretch them in different ways? That is the work we talk about today – how CVS Health is using their 900 clinics and 9,000 stores to step into that void and help more people access basic primary care, or, as Amy puts it, “giving people the tools they need to live their best life.”

Amy has more than 30 years of clinical and operational experience, coming to CVS Health from her role as president and chief physician executive at Press Ganey, where she guided provider organizations and health plans through system-wide clinical transformation. Prior to Press Ganey, Amy served as president of clinical care at Providence, a national healthcare system, overseeing clinical operations across 51 hospitals and more than 1,000 clinics. A Board Certified internist herself, Amy serves as a medical analyst for CNN, where she communicated critical public health guidance during the COVID-19 pandemic.

Welcome to a new season of Creating a New Healthcare!

This season, we’re diving into primary care. That’s right, primary care. Because right now, we are sucking at primary care, and the problem has reached critical mass. AND, we are sitting on the precipice of a revolution in primary care – the ability to provide contextual care, the ability to assess precursors to disease, and the ability to treat those conditions far more effectively – they are all on our doorstep.

So, in this first episode, I sit down with my Producer, Jess Greenwood, to share my rationale on focusing this season on the revolution in primary care and what you, the audience, should be listening for with this season’s guests.