Conversation Lab: William Marks - S1E2
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Conversation Lab: William Marks - S1E2
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In this first interview episode of the Conversation Lab Podcast, Jake McKee sits down with William Marks, a Navy veteran, former Pentagon spokesman, and congressional candidate in Washington State, to explore what happens when the people responsible for communication stop talking only to the people who already speak their language. William's career has put him in some of the highest-stakes conversation environments imaginable: military briefings, CNN studios, political campaigns in deeply unfriendly territory. What emerges from the conversation is a through-line most product leaders will recognize, the gap between curated, institutional messaging and the kind of unfiltered human exchange that actually changes minds. Along the way they dig into what the Navy learned about communication after Vietnam, why over-engineering a conversation before you have it is what kills it, how a self-described introvert ended up as a Pentagon spokesman, and why one good conversation is never enough if the system around it doesn't change.
More information: https://jakemckee.com/podcast