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https://www.rememberingalife.com/

https://www.fordfh.com/

https://nfda.org/

The room changes the moment a calm dog trots in. We sat down with Dan Ford—second-generation funeral director and incoming president of the National Funeral Directors Association—to unpack how trained therapy dogs help families breathe easier, speak freely, and find a little relief on the hardest days. Meet Joey, the lap-loving “little gentleman,” and Annie, a gentle golden doodle who leans into a mourner’s leg to say, I’m here. Their presence isn’t a novelty; it’s practical neuroscience in action, turning overwhelming services into spaces where people can actually feel and talk.

Dan walks us through the craft behind the comfort: temperament over breed, clear consent with families, structured breaks, and national certification with recertification every two years. He shares moments that stick—a granddaughter holding Joey through an entire visitation, community members asking about the dogs at the grocery store—and why boundaries matter when allergies or discomfort arise. We also zoom out to the core ethic of death care: empathy. Dan learned from his father that if empathy fades, it’s time to change careers. That principle shapes how his team supports families and how he protects his own resilience with honest communication at home.

Then we get tactical. The first 24 to 48 hours after a death can bring over a hundred decisions. Preplanning turns guesswork into guidance. We cover how to start conversations, what to document, and where to learn more. Dan points to RememberingALife.com, an NFDA-backed resource with consumer-friendly tools for funeral planning, therapy dog insights, and finding a trusted funeral home. The takeaway is simple and powerful: compassionate support can be trained, and clarity can be chosen. Put them together and the path through grief gets a little steadier.

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