Season 3 kicks off with a frontline conversation every healthcare leader should hear. In this episode, we sit down with Mark Heyward Johnson, RN, Chair, Practice Excellence and Informatics Council at Prisma Health and Immediate Past President at the American Nursing Informatics Association (ANIA), to explore the next frontier in nursing informatics and EMR optimization.

Bedside nurses spend 12 hours a day with patients, yet most health IT and AI innovation has focused on physicians. This conversation flips the lens to the frontlines, unpacking the real documentation burden nurses face and what meaningful technology support actually looks like in practice.

We cover:

• The "tsunami" of flow sheets and data points driving nurse burnout
• Frontline EMR utilization and opportunities for optimization
• Why AI in healthcare has been physician-centric, and why nursing must be next
• Ambient listening and AI-powered documentation for nursing workflows
• Using EHR data to optimize and personalize care plans
• How digital tools and music can improve the bedside experience

This episode is essential listening for healthcare executives, clinical leaders, informaticists, nurses, and anyone working to reduce documentation burden while improving patient-centered care. If you're thinking about the future of AI in healthcare, nursing informatics, EMRs, and frontline workflow design, this is where the conversation starts.

Connect with Mark on LinkedIn

Find Mark's work at Prisma Health and American Nursing Informatics Association

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The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

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The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach