On this episode of Accelerated HVAC Success, host Ben Middleton sits down with Kenny Shifflet, Regional Technical Sales Support Manager for Daikin Comfort Technologies in Kentucky, to discuss his experience supporting contractors and helping them succeed with VRV technology. Kenny shares some unique projects he's worked on with Kentucky distilleries, explains how he helps contractors become more comfortable designing, installing, and servicing VRV systems, and outlines his best practices for working alongside customers on VRV applications. He also discusses common challenges that can arise based on system size and equipment location and how proper planning can help avoid costly issues.

Kenny also highlights the importance of preventative maintenance and the support resources Daikin provides to help contractors better maintain VRV systems throughout their lifecycle. The conversation explores the impressive longevity of well-maintained VRV equipment, Daikin's use of AI through the HERO platform, and the growing role of technology in system diagnostics and optimization. He closes with practical advice for contractors, emphasizing that ongoing education and a commitment to learning are critical to staying competitive and achieving long-term success in today's evolving HVAC industry.