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Optimize Individuals or Optimize Teams? Binary Business - BB-14

A company gave every employee an AI assistant. Individual output doubled. Six months later, project completion rates were down 15%. Everyone was faster. The company was slower. They optimized the parts and broke the machine.

In this episode, I break down why individual AI productivity gains often hide organizational inefficiency, and how to diagnose whether your bottleneck is individual speed or team coordination before you deploy another tool.

What You'll Learn:
• The highway metaphor — turbocharging every car doesn't fix traffic (it just makes angrier drivers)
• How a product team shipped SLOWER after giving everyone AI coding assistants
• The NASCAR pit crew problem — five world-class crew members, nobody assigned positions, all running to the same tire
• A sales team sent 3x more emails and got 50% fewer responses — "I don't even remember who I emailed yesterday"
• The top performer who reported team optimization to HR as "unfair" (because the system exposed her cherry-picking)
• The one-liner: "Measure what the customer experiences, not what the employee produces"
• The fastest-person-removal test for diagnosing your real bottleneck

🎯 Download the free Binary Decision Scorecard: https://entrenovaai.com/scorecard

👍 Like this video and subscribe — save an operator from a productivity theater meeting.

Timestamps:
0:20 - Context: The Productivity Trap Nobody Talks About
2:30 - Binary 1: Optimize Individuals
5:00 - Binary 0: Optimize Teams
8:00 - ABCD Breakdown
8:15 - Audience: Individual Metrics vs. Organizational Results
10:30 - Build: Lifecycle Mapping vs. Tool Deployment
12:30 - Convert: When Heroes Sabotage Systems
14:30 - Deliver: Diagnose-Match-Measure Framework
16:30 - The Call: Where Does the Work Sit?

About William Guidry:
Will Guidry is CEO and Founder of EntreNova AI, a Houston-based Microsoft Cloud Solutions Partner. He helps operators diagnose whether AI should target individual speed or team coordination, using the Binary Decision Scorecard framework.

Previous Episode: BB-13 - Trust AI Outputs or Require Human Review?
Next Episode: BB-15 - AI for New Hires or Veterans?

Binary Business is a business decision podcast for operators navigating AI.

Each 10-15 minute episode breaks one AI decision into a clear binary choice using the ABCD framework: Audience, Build, Convert, Deliver.

100 Episodes. 4 Seasons. One System.

Season 1 (Jan-Mar): Who AI decisions are for
Season 2 (Apr-Jun): How systems break when AI scales
Season 3 (Jul-Sep): Where AI moves money
Season 4 (Oct-Dec): How to execute AI decisions

New episodes drop every Tuesday & Thursday.

This isn't a podcast about AI hype. It's a framework for making high-stakes decisions in a world where AI is changing the rules.

Subscribe to follow the full arc. By Episode 100, you'll have a portable decision system that works for any business challenge.

🎯 Free Resource: Binary Decision Scorecard
https://go.binarybusiness.tech/gzkqjw9n-yt-pod-bb-01

💼 Work with Will:
https://app.usemotion.com/meet/willguidry/EntreNova-Will?d=30

🔗 LinkedIn:
https://linkedin.com/in/williamguidry

Binary Business. All signal. No noise.

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Trust AI Outputs or Require Human Review? Binary Business - BB-13

A hospital put a human review layer on every AI-generated patient summary. Six weeks later, reviewers were approving 97% without changes. One told me, "I stopped reading them after day three." That's not human oversight. That's a screensaver with a pulse.

In this episode, I break down when to trust AI outputs and when to require human review, including a four-rung "Trust Ladder" framework that tells you exactly how to scale oversight as AI performance improves.

What You'll Learn:
• Why humans are terrible reviewers of AI output (and the 4% error rate that ends careers)
• The editor getting paid $85/hour to change 11 words per article — "That's not quality control. That's an expensive ego edit."
• How an AI-generated contract clause got discovered during a deposition (the worst time to find out your AI made up law)
• Happy birthday, Karen — your compliance report is late because we were reviewing your cake emoji
• The senior manager who held proposals 48 hours so his "fingerprints" were on everything
• The Trust Ladder: Full review → Sampled → Exception → Audit (and how to define the criteria for climbing)

🎯 Download the free Binary Decision Scorecard: https://entrenovaai.com/scorecard

👍 Like this video and subscribe for more signal, no noise.

Timestamps:
0:20 - Context: The Trust Question Nobody Wants to Answer
2:30 - Binary 1: Trust AI Outputs
5:15 - Binary 0: Require Human Review
7:45 - ABCD Breakdown
8:00 - Audience: Segment by Error Tolerance
10:15 - Build: Confidence Scoring and Exception-Based Review
12:30 - Convert: When Review Becomes a Power Position
14:30 - Deliver: The Trust Ladder Framework
16:30 - The Call: Catching Errors or Catching Feelings?

About William Guidry:
Will Guidry is CEO and Founder of EntreNova AI, a Houston-based Microsoft Cloud Solutions Partner. He helps operators build review architectures that match risk instead of defaulting to oversight theater, using the Binary Decision Scorecard framework.

Previous Episode: BB-12 - Change Culture or Change Tools First?
Next Episode: BB-14 - Optimize Individuals or Optimize Teams?

Binary Business is a business decision podcast for operators navigating AI.

Each 10-15 minute episode breaks one AI decision into a clear binary choice using the ABCD framework: Audience, Build, Convert, Deliver.

100 Episodes. 4 Seasons. One System.

Season 1 (Jan-Mar): Who AI decisions are for
Season 2 (Apr-Jun): How systems break when AI scales
Season 3 (Jul-Sep): Where AI moves money
Season 4 (Oct-Dec): How to execute AI decisions

New episodes drop every Tuesday & Thursday.

This isn't a podcast about AI hype. It's a framework for making high-stakes decisions in a world where AI is changing the rules.

Subscribe to follow the full arc. By Episode 100, you'll have a portable decision system that works for any business challenge.

🎯 Free Resource: Binary Decision Scorecard
https://go.binarybusiness.tech/gzkqjw9n-yt-pod-bb-01

💼 Work with Will:
https://app.usemotion.com/meet/willguidry/EntreNova-Will?d=30

🔗 LinkedIn:
https://linkedin.com/in/williamguidry

Binary Business. All signal. No noise.

Send a text

Change Culture or Change Tools First? Binary Business - BB-12

A company spent $1.2 million on an AI platform. Six months later, adoption was at 8%. The frontline employees built a workaround in Excel. They chose a spreadsheet over a million-dollar platform. That's not a technology problem. That's a culture problem wearing a technology disguise.

In this episode, I break down how to diagnose whether your AI rollout needs a culture play or a tools play first, and why most leaders get the sequence wrong because they default to whichever one they're more comfortable with.

What You'll Learn:
• Why a maintenance crew ignored a predictive system that could see failures 72 hours out — then adopted it a year later (same tool, different approach)
• The firm that spent eight months on "AI readiness" while three competitors shipped AI products
• How one company spent $200K on change management when the real problem was a UI that looked like "a tax form and a spreadsheet had a baby and nobody loved it"
• The three-question diagnostic that tells you where to start
• Why "a culture shift with no tool produces meetings — and meetings don't ship"
• Forty-seven slides and a stock photo of a handshake (the digital transformation presentation nobody needs)

🎯 Download the free Binary Decision Scorecard: https://entrenovaai.com/scorecard

👍 Like this video and subscribe for more signal, no noise.

Timestamps:
0:20 - Context: The Debate That Never Ends
2:30 - Binary 1: Change Culture First
5:30 - Binary 0: Change Tools First
8:00 - ABCD Breakdown
8:15 - Audience: Are They Resisting the Change or the Tool?
10:30 - Build: Pilot Groups vs. Minimum Viable Deployment
12:15 - Convert: Slow and Sticky vs. Fast and Fragile
14:00 - Deliver: The Three-Question Diagnostic
16:00 - The Call: Fear vs. Frustration

About William Guidry:
Will Guidry is CEO and Founder of EntreNova AI, a Houston-based Microsoft Cloud Solutions Partner. He helps operators diagnose the real constraint in AI adoption — culture, tools, or strategy — using the Binary Decision Scorecard framework.

Previous Episode: BB-11 - AI for Speed or AI for Accuracy?
Next Episode: BB-13 - Trust AI Outputs or Require Human Review?

Binary Business is a business decision podcast for operators navigating AI.

Each 10-15 minute episode breaks one AI decision into a clear binary choice using the ABCD framework: Audience, Build, Convert, Deliver.

100 Episodes. 4 Seasons. One System.

Season 1 (Jan-Mar): Who AI decisions are for
Season 2 (Apr-Jun): How systems break when AI scales
Season 3 (Jul-Sep): Where AI moves money
Season 4 (Oct-Dec): How to execute AI decisions

New episodes drop every Tuesday & Thursday.

This isn't a podcast about AI hype. It's a framework for making high-stakes decisions in a world where AI is changing the rules.

Subscribe to follow the full arc. By Episode 100, you'll have a portable decision system that works for any business challenge.

🎯 Free Resource: Binary Decision Scorecard
https://go.binarybusiness.tech/gzkqjw9n-yt-pod-bb-01

💼 Work with Will:
https://app.usemotion.com/meet/willguidry/EntreNova-Will?d=30

🔗 LinkedIn:
https://linkedin.com/in/williamguidry

Binary Business. All signal. No noise.