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Account Management (a tactical guide to success)

Account Management (a tactical guide to success)

Von: Fred Fuller and John Brown
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 New to the role of Account (or Client) Management? Want to learn specific tactics to help you be a better client manager? You’ve come to the right place. Account Management (a tactical guide to success) is the podcast for what happens after the sale. We offer sound advice for Account Management professionals who want to sharpen their skills and grow in the role. We focus on real-world advice and tactics for success.Fred Fuller and John Brown Management & Leadership Ökonomie
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  • Negotiations Part 2

    Negotiations Part 2
    Dec 10 2025

    In this episode, Fred and John discuss:

    • Negotiations Process: anchoring, leveraging interests, etc.
    • Common negotiation mistakes
    • Ethics in negotiations
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    1 Std. und 5 Min.
  • Negotiations Part 1

    Negotiations Part 1
    Nov 23 2025

    In this episode, Fred and John review the initial stages of negotiation:1) Knowing the types of negotiations2) Preparation - ZOPA, BATNA, goal-setting3) Books we recommend
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    57 Min.
  • DISC for Account Managers

    DISC for Account Managers
    Oct 19 2025

    In this episode, Fred and John discuss using DISC as an Account Manager:

    • Review of what DISC means and how to use as an Account Manager
    • Fred and John's DISC profiles
    • We attempt to guess famous people's profiles


    Also a discussion of Pop-Tarts
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    51 Min.
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Every episode I learned something new, even I’m having 10+ years experience in account management.
Really good, going to buy the book too

Great for AcM starters and also seniors

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