In this episode of Accelerated HVAC Success, guest Lee Smith, VP of Strategic Marketing & Environmental Technology Solutions at Daikin Comfort Technologies, breaks down Daikin’s controls strategy and why controls are becoming the backbone of modern comfort systems. The conversation explores Daikin’s Smart Control platforms and how the thermostat functions as a true communication device—working continuously with the system to maintain comfort without constant on/off cycling. Lee also shares how residential contractors can get up to speed on Daikin’s controls approach and why understanding this strategy is key to delivering better performance and a better homeowner experience.

The discussion dives into the two Daikin apps that support this connected ecosystem: Skyport Home for homeowners and Skyport Care for contractors and dealers. Lee describes how Skyport Care empowers contractors to monitor and manage systems remotely, reducing time on site and easing service burdens while improving customer support. The episode wraps with an overview of HERO Cloud Services on the commercial side, offering similar remote management and system insights—drawing attention to how Daikin is using controls and connectivity to help contractors work smarter across both residential and commercial applications.

In this episode of Accelerated HVAC Success, we are joined by Sachin Dixit, VP of Commercial Product at Daikin Comfort Technologies, to unpack the growing momentum around sustainability and what it means for the future of commercial HVAC. Sachin shares Daikin’s global vision—strengthening its position as the world’s #1 HVAC manufacturer—and explains why VRV remains the company’s flagship platform. The conversation dives into the advanced technology that sets VRV apart, how Daikin plans to continue leveraging that innovation, and why both contractors and end users are increasingly embracing these solutions as expectations around efficiency, flexibility, and performance evolve.

The discussion also explores how expanding applications are opening new doors for VRV from individualized system designs to value-engineered solutions that align performance with real-world project goals. Sachin spotlights VRV’s growing role in the rooftop market, including a look ahead to new VRV rooftop units launching in 2026. The episode wraps with a clear reminder: competing on price alone helps no one. Long-term success comes from selling the full value proposition—technology, versatility, sustainability, and outcomes that benefit contractors, building owners, and occupants alike.

In this episode of Accelerated HVAC Success, host Ben Middleton is joined by Sri Swaminathan, Manager of Controls and Solutions with Daikin Comfort Technologies, to explore Hero ProEdge, Daikin’s advanced remote monitoring solution for VRV systems. Sri explains how multiple VRV systems can be tied into the platform and how the upgraded protocol supporting the R-32 transition enhances data flow and system intelligence. The conversation highlights what contractors can visualize through a web browser or mobile app—from system performance and alarms to trends over time—allowing many adjustments to be made remotely without a site visit, saving time and increasing efficiency.

The episode also dives into the broader value Hero ProEdge delivers to both contractors and end users. Sri outlines how comparative data over time supports proactive maintenance, how maintenance reminders and AI-driven predictions help prevent issues before they occur, and what level of data and remote control functionality is available to building owners. Listeners will gain insight into the unique ways Daikin is leveraging AI to improve system reliability, streamline service, and deliver a smarter, more connected VRV experience.