In honor of Phlebotomists Recognition Week, this episode highlights the vital role of phlebotomy in accurate diagnosis, patient safety, and quality care—and the critical role medical assistants play in performing this essential skill.

We’re joined by Peta-Gaye Hall, CCMA, who brings more than 10 years of experience working across multiple specialties, including internal medicine, oncology, and rheumatology, as well as in laboratory settings. Hall shares real-world insight into how phlebotomy looks across different health care environments, offers practical tips for building confidence and technique, and discusses the importance of patient connection—especially when working with anxious or needle-averse patients.

In recognition of Phlebotomists Recognition Week, the AAMA CEU self-study course “Phlebotomy: Drawing from the Basics” is available at 30% off throughout the month of February for AAMA members (discount automatically applied). Designed specifically for medical assistants, this course reinforces foundational phlebotomy knowledge, sharpens your technique, and allows participants to earn valuable CEUs while supporting professional growth.

In recognition of Human Trafficking Prevention Month, we’re joined by Ken Henry, CEO of Kentagious Kollective and co-founder and vice chair of the Coming Home Foundation, to discuss the critical role education and awareness play in addressing human trafficking. Henry shares insight from his work in survivor empowerment, coalition-building, and advocacy and explores how medical assistants can help identify warning signs and support trauma-informed, survivor-centered care.

Preorder the new course today! The AAMA is releasing a new 10 ACG CEU course, "Identifying and Responding to Human Trafficking: The Medical Assistant’s Role." Designed specifically for medical assistants, the course provides role-appropriate, trauma-informed guidance for recognizing warning signs and responding appropriately in health care settings. In recognition of Human Trafficking Prevention Month, the course is available for preorder now at a discounted rate during January for AAMA members.

In this episode of the AAMA Podcast, Felicia Eldridge, AAMA social media and marketing manager, breaks down the 2025–2026 cold and flu season forecast and what it means for medical assistants on the front lines.

You’ll hear an overview of public health predictions, key updates on the seasonal flu vaccine, and the symptom patterns medical assistants are likely to encounter as influenza, RSV, and COVID-19 continue to circulate. This episode also highlights the critical role medical assistants play in patient screening, vaccination support, infection control, and clinic workflow during peak respiratory season.

Whether you’re preparing for increased patient volume or looking for ways to protect your own health and well-being, this episode offers practical insight to help you stay informed, prepared, and confident throughout the season.