In this episode of The Leader in You Podcast, Dr. Lola Gershfeld and Polina unpack the real reason people feel “so sensitive” at work—and why it’s not a flaw, weakness, or lack of professionalism.

What we often label as sensitivity is actually the activation of emotional raw spots—deep relational sensitivities formed through past experiences of exclusion, being ignored, devalued, or feeling unsafe with people we depended on. These raw spots don’t disappear when we enter the workplace. They get triggered in everyday moments and quietly drive overreactions, withdrawal, defensiveness, and escalating conflict.

In this conversation, you’ll learn how raw spots develop, why they accumulate over time, and how they pull teams into negative cycles that undermine trust and performance. Dr. Lola explains how raw spots show up differently for pursuers and withdrawers—and how recognizing them allows leaders and L&D professionals to respond with empathy instead of judgment.

When raw spots are named and met with care, emotional safety grows, reactions soften, and connection becomes possible again.

The Leader in You is the go-to podcast for anyone who wants to create a workplace culture where you can thrive.

Envision a future where you are more grounded, confident, and in sync with your team.

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Connect with Dr. Lola Gershfeld:

LinkedIn: Dr. Lola Gershfeld
Instagram: @drlolaemc

Connect with Polina Marian:

LinkedIn: Polina Marian
Instagram: @livewithfivekids

Dr. Lola Gershfeld, a distinguished organizational psychologist, has dedicated her career to delving into the intricate layers of employee engagement, team ...