#7 - Exploring Radical Customer Obsession Titelbild

#7 - Exploring Radical Customer Obsession

#7 - Exploring Radical Customer Obsession

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Renée Chaplin, VP of APAC at Constant Contact, interviews Amanda Stevens, Consumer Futurist and Marketing Expert.

In this episode:

  • Why customer experience is a game-changer for small business

  • Where to start: Easy ways to introduce CX into your business today

  • How AI is reshaping customer expectations (and how to stay ahead)

  • Tips for getting your team on board with delivering standout service

  • CX success stories and lessons from Amanda’s latest book

  • Why milestone marketing and partnerships are key to long-term loyalty

Learn more: https://www.constantcontact.com/au

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