#25: Blueprints for Client Satisfaction with Rob Genter
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In this episode of the Get Stuff Built Right Podcast, we sit down with Rob Genter, Senior Vice President and Operations Director for REES’ Dallas office. With over 30 years at REES, Rob brings a wealth of experience across educational, broadcast, and senior living projects and is one of only five recipients of the prestigious J.B. Chenoweth Award for exceptional client satisfaction. Rob shares insights on leading teams into new markets, fostering a culture of adaptability, and balancing corporate and regional identities in multi-office firms. From candid client communication, even when delivering bad news, to navigating social media’s impact on professional relationships, Rob offers practical strategies for growth, leadership, and continuous learning in a dynamic industry.
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Our hosts:
Doug Glenn, President, CEC® – Connect with Doug on LinkedIn
Josh Dougherty, Community Business Leader, CEC® – Connect with Josh on LinkedIn
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Our guest:
Rob Genter, Senior Vice President & Operations Director Texas, REES – Connect with Rob on LinkedIn
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Learn more about CEC®: www.connectcec.com
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Disclaimer: This recording of the Get Stuff Built Right® Podcast is the property of CEC® and is not to be used without our written consent. The views expressed belong to the guests. We don't tell them what to say.
