The Future of AI Chatbots: 10 Predictions for Interaction is a timely exploration of how artificial intelligence is reshaping the way we live, work, and communicate. In just a few years, chatbots have evolved from clunky curiosities into remarkably capable tools—writing poetry, debugging code, summarising reports, and even offering emotional support. Yet as of 2025, we are still in the “dial-up era” of conversational AI. What comes next will be as transformative as the leap from dial-up internet to broadband.

This book argues that the future of chatbots is not about better text boxes—it’s about a fundamental shift in the human-computer relationship. The assistants of tomorrow will be proactive, ambient presences woven into the fabric of our lives. They will not wait for commands but will anticipate needs, offering seamless help across digital and physical environments. Far from being monolithic, they will form a diverse ecosystem of specialised AI avatars: witty creative partners, rigorous analysts, patient tutors, empathetic companions. Each will bring unique personalities, skills, and contexts to enrich human experience.

Across 10 thought-provoking chapters, Julian Vexley outlines how chatbots will acquire new capabilities that make today’s systems look primitive. We will see multimodal assistants that understand voice, gesture, images, and video as naturally as words. We will live with AI that remembers our goals and histories, functioning as a second brain. They will negotiate on our behalf in online marketplaces, coordinate schedules across teams, and orchestrate fleets of IoT devices and domestic robots.