This book is about churn or patient turnover. This is for those DPC doctors, not only those in mature practices, but also for those newbies who are just starting out. Everyone needs to worry about losing patients. It’s not only a blow to your ego when people are going out the door seemingly as fast as they are coming in but also a blow to your bottom line. And it could put you out of business.

This books shows you how to do those things that slow patients from leaving. The reason this is important is that once they leave they are probably gone forever. In fact, this book will show you to never argue with anyone going out the door. It will show you the right way to ask “why” they left. This book will talk about value, subscription fatigue, building trust, and doing the little things and the extra touches that may save you a lot of money and heartache in the long run.

Some of the things you will learn by listening to Slowing the Churn in Direct Primary Care (While Also Keeping Your Sanity):

•How and why to analyze why patients are churning through your practice

•Why some patients are not for you

•Why hedonistic adaptation is affecting your practice

•The traps of email and texting

•How to create a community around your practice

•The four agreements of DPC

•You are not an imposter