Learn to: Avoid the traps of management by fashion trend. Select a management style that reflects your personality - and stick with it. Learn that pleasing the boss is not priority one. Tackle the most intimidating chores and expand your powers. Thing big by not seeking perfection. Find your comfort zone - then find a way out. Solve a customer problem that wasn't your fault. Become a better manager by taking employee potshots. Raise productivity without increasing capital investments. Beware the satisfied customer (a surefire time bomb). Look below the deceptively profitable bottom line.