Ep. 91 - The Most Expensive Landscaping Mistakes Property Owners Make with Eric Hill of Fay-Ark Lawn Co.
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We sat down with Eric Hill, founder of Fay-Ark Lawn Co., at a property Eric's crew just finished (Zach's own home) to talk about what it actually takes to build one of the fastest-growing landscape companies in Northwest Arkansas from scratch. Eric started mowing lawns his junior year of high school in 2018, and today he's running 15 crews and 43 employees, nearly doubling year over year.
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We get into why cheap landscaping costs property owners far more in the long run, how Eric scaled a service business through delegation, software, and systems, and what developers and investors should be thinking about before they ever break ground. We also cover drainage mistakes that kill property values, the ROI of outdoor living space, and the branding move that made his company look twice its size overnight.
00:00 – How Eric won the job at Zach's house
04:00 – Why cheap landscaping creates expensive problems down the road
08:00 – Starting Fay-Ark Lawn Co. in high school
13:00 – The software systems that gave Eric's team transparency and ownership
17:00 – Scaling quality: sign-off sheets, crew leads, and communication
21:00 – Vendors vs. true partners
25:00 – Red flags to watch for when hiring landscapers
31:00 – When to invest vs. maintain
35:00 – Why developers should involve landscapers early
39:00 – Landscaping ROI before a sale
44:00 – Fire round
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