Recorded live at the Retail Collective Summit, this episode features Ryan Napierski, CEO of Nu Skin, as he outlines his 30-year journey from working in the call center to steering a global corporate empire spanning 50 countries. Ryan delivers an unvarnished masterclass in corporate survival, detailing how a sudden industry-wide ban in China forced the company to completely shift its direct-selling model toward technology investments and integrated brand building. He also shares how a near-fatal backcountry snowboarding accident shattered three vertebrae in his neck and profoundly redefined his leadership lens.

The discussion maps out his framework for navigating the rapidly growing $6.8 trillion global wellness economy. Ryan breaks down "Unit Economics 2.0," explaining how AI-driven ad spend is causing a massive inflation in customer acquisition costs (CAC) for direct-to-consumer (DTC) brands. He pulls back the curtain on Nu Skin's strategic $275 million exit of the platform Mavely, proving why nano-influencers with sub-1,000 followers deliver vastly higher conversion rates than expensive macro-influencers. Finally, Ryan addresses the challenge of managing channel conflict as a legacy MLM entity scales into a highly integrated, modern omnichannel strategy.