Episode 5 | The Local Standard
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Episode 5 | The Local Standard
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What does it really mean to serve a farming community?
In this episode, we sit down with Chase Pruisman, General Manager of our Fort Dodge location, to talk about the local dealership experience and what stands behind it. Chase shares his path from self-described "city kid" to GM of a store he used to drive past dreaming about someday owning, and the changes he's brought to Fort Dodge over the last two years.
We get into the history of the store, from Brokaw Supply back in 1958 all the way to Parallel Ag today, the new Vermeer and Kinze lines built right there in Iowa, and the work happening behind the scenes to keep customers taken care of. Chase also breaks down what 24/7 parts and service actually looks like in practice, whether that's a 1:30am phone call or a middle-of-the-night drive across state lines for a single part.
At the heart of it, this one's about trust, showing up when customers need you most, and why great people will always matter more than great equipment.