AI Agents Are Your New Customers | Businessing with Pat Miller
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The Visa CMO just said it out loud: AI agents are your new customers. Pretty soon they'll land on your website and buy on their own, and if your sales page isn't built for them, they'll buy from somebody else.
On this episode Pat breaks down what that actually means for a small business owner who sells online. Agents don't care about your clever marketing copy. They want product specs, real facts they can parse, the actual price right there on the page, and proof you're the authority in your lane. Pat also sits down with Mitch Prejbeanu of Paul's Jewelers to talk about the new 7 C's Cafe and a better way to treat customers, runs a live Idea Slam with Kyle Mack of Vokol Branding on rightsizing your offers so clients know exactly what to buy, and gets into why nine out of ten Americans think tipping culture has gone off the rails. If you sell anything online, this one changes how you build your next landing page.
In this episode:00:00 - Cold open06:00 - The three problems every owner solves daily: find free time, fund the business, finish the right stuff09:30 - Personal update: a typhoon, LAX, and a son finally landing in Japan11:30 - News you need to know: the US-Iran situation13:00 - Has tipping culture gotten completely out of control?18:00 - Guest: Mitch Prejbeanu on Paul's Jewelers and the new 7 C's Cafe29:00 - AI Story of the Day: Visa says AI agents are your new customers37:00 - Sponsor: Athena Legal Solutions39:30 - Idea Slam: Kyle Mack on helping solopreneurs get found or get focused53:00 - SBOC updates: new member event and two new education sessions
Resources mentioned:- Mitch Prejbeanu, Paul's Jewelers & 7 C's Cafe (West Allis): https://7cs.cafe- Kyle Mack, Vokol Branding- Athena Legal Solutions (sponsor): https://athenalegalsolutionsllc.com- Visa CMO: "AI agents are your new customers"- SBOC education events: Wendy Babcock, "Don't Be the Best-Kept Secret" (July) and Kevin Zeigler on product-market fit (August)
Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109Listen anywhere: https://businessing.captivate.fm/listenFridays Off Newsletter: https://fridaysoffnewsletter.comSmall Business Owners Community: https://smallbusinesscommunity.com
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