Courtside #7 Law Firm Culture, Team Dynamics, and Client Results
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Courtside #7 Law Firm Culture, Team Dynamics, and Client Results
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Does law firm culture actually matter — or is it just marketing fluff?
In this episode, we dig into one of the most uncomfortable questions in the legal profession: are the firms that reward aggression, intimidation, and “bulldog” behavior actually delivering better results for clients?
Drawing on real law-firm experiences, team-sport analogies, and high-stakes examples from outside the legal world — including Boeing, Tylenol, and Zappos — the conversation explores how culture is really formed, what behaviors firms reward (and punish), and whether strong culture improves performance rather than softens it.
This isn’t about being “nice” it’s about accountability, intensity, teamwork — and why law is a team sport, even when clients think they’re hiring a lone gladiator.
Conversation with MF&H partners, Etan Mark and José Ferrer.
