Harley DeMyers is a hospitality leader who has spent over two decades working inside some of the most demanding, high-profile restaurant and nightlife groups in the country. Naturally introverted, Harley learned early on how to create a professional “character” to survive and succeed in an industry built on energy, performance, and presence. From studying engineering to managing teams and guest experiences at scale, his career has been shaped by living between two worlds.

In this episode, expect to learn how Harley transitioned from engineering into hospitality, why playing a character at work can be both a strength and a cost, what truly separates great service from forgettable service, how culture and leadership are built, the role that sobriety has played in Harley’s life, and why humility, curiosity, and being comfortable with “not knowing” are essential traits for long-term success in the hospitality and service industry.

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