S5 Ep3: The Tensions Every Brand CEO Has to Manage with CMO Francois Bazini
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François Bazini, CMO of Suntory Beverage & Food Europe is one of the most thoughtful brand CMOs in global FMCG
François shares a rare, inside view of what it really means to be a brand steward in organisations like Danone, BCG, PepsiCo and Suntory. From resisting short-term zig-zagging, to building brands that can withstand private label pressure, this conversation goes deep on the realities of modern brand leadership. We explore why marketers must act as brand CEOs, how tension with CFOs can be productive rather than problematic, and why targeting older audiences is one of the most under-exploited growth opportunities in marketing today. François also unpacks the Ribena turnaround, Schweppes’ response to Fever-Tree, and why most advertising testing is misunderstood. This is a wide-ranging, honest discussion about judgment, evidence, culture, and the long game in brand building.
Topics include: Brand stewardship vs short-termism, marketing ROI, working with finance, global vs local marketing roles, age targeting myths, private label competition, creative testing, and why some brands endure while others drift.
03:25 – Career path: from Danone to consulting and global brand roles
04:55 – What BCG teaches marketers about being fact-based
07:00 – Brand stewardship and avoiding strategic zig-zagging
09:30 – Timeless vs timely brand decisions
11:00 – Marketing ROI beyond short-term sales
12:30 – Marketers as brand CEOs
13:45 – Working with CFOs and productive tension
16:00 – Global vs local marketing roles
20:00 – Ribena: brand decline and recovery
22:30 – Going back to a brand’s peak moment
26:00 – The myth of always targeting youth
29:00 – Schweppes, Fever-Tree and category disruption
31:45 – Targeting over-45s unapologetically
34:00 – Media thresholds and focus over fragmentation
35:45 – Moving beyond marketing mix modelling
38:15 – The limits of advertising testing
41:00 – When great ads fail tests but succeed commercially
42:20 – Competing with private label
43:00 – DAQV: desirability, affordability, quality, visibility
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