Nuri Otus on AI Disrupting Auto Repair, Recovering Lost Revenue & Building Tech
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Nuri Otus on AI Disrupting Auto Repair, Recovering Lost Revenue & Building Tech
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In this episode of The Victory Show, Travis Cody sits down with Nuri Otus, founder and CEO of KinetQ, to explore how firsthand frustration turned into a $600B-industry disruption. Nuri shares how a simple pain point—trying to book a car service appointment—revealed a massive, ignored problem: over 56% of dealership calls go unanswered, costing dealers millions in lost revenue. From there, he breaks down how Kinetic AI uses conversational AI, messaging, voice, email, and web automation to recover missed customers, streamline service scheduling, and dramatically increase dealership profitability. This conversation dives deep into validating real problems, building MVPs through customer conversations, navigating industry resistance, earning credibility through execution (including a last-minute TechCrunch stage invite), and why simplicity—not more tech—is the future of AI-powered customer engagement.
