tell.talks episode 8: Why Smaller Firms Need a Stronger Voice - Inside TPIA with Catherine Dixon
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tell.talks episode 8: Why Smaller Firms Need a Stronger Voice - Inside TPIA with Catherine Dixon
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In this episode of tell.talks, we sit down with Catherine Dixon, Founder of The Payments Institutions Association (TPIA), to explore what’s happening behind the scenes of the UK payments ecosystem.
Catherine shares why TPIA was created, the gaps it’s filling for smaller payment firms, and how trade associations can play a critical role in navigating regulation, compliance, and day-to-day operational challenges. From resolving real-world issues with HMRC and the FCA to advocating for firms that often don’t have a seat at the table, this episode offers a rare look into the grassroots side of payments.
We also talk about:
- Why smaller PSPs often struggle to be heard in regulatory conversations
- What “good” industry advocacy actually looks like
- The realities of building a member-led association
- Leadership, career pivots, and backing yourself to build something new
- Why listening is one of the most underrated leadership skills
If you work in payments, fintech, or financial services, or you’re interested in how regulation meets real business, this one’s for you.
