In this episode, host Paraic Mac Donnchadha speaks with Patrick Quinn, Head of Operations and Business Development at Cheshire Ireland, about building trust across service users, families, frontline staff, and funders. Patrick explains how clarity, realistic expectations, and honest communication create lasting trust in disability services. He also shares how strong internal leadership and a capacity-building mindset support sustainable growth in a not-for-profit organization.

This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.

We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.

To find out more, visit our website at: www.intergroupconsulting.com

In this episode, host Paraic Mac Donnchadha speaks with Phillip Norville, Chief Executive of Infection Control Partners (IPC Partners), about how trust drives strong client relationships and long-term business growth. Phillip shares why transparency, professionalism, and delivering ahead of deadlines are key to earning repeat work. He also explains how networking and building influence with decision-makers can unlock major opportunities, especially when selling into complex systems like the NHS.

This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.

We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.

To find out more, visit our website at, www.intergroupconsulting.com